Digital Retail Operations Manager
2 weeks ago
At Lotus Dairy Products Private Limited, we are committed to delivering high-quality dairy products to our customers while fostering a positive work environment for our employees. As an Ecommerce Manager, you will play a crucial role in driving our online business forward.
Ecommerce Platform Management- Ensure the smooth operation of our ecommerce platforms, optimizing shopping experiences for our customers and streamlining order processing.
- Manage product listings, inventory, pricing, and promotions across online portals to maximize revenue and market share.
- Cultivate strong partnerships with vendors, securing best terms and driving cost savings.
- Onboard new brands to expand our product offerings and enhance customer satisfaction.
- Develop and implement strategies for top-line revenue growth and bottom-line profitability, leveraging market trends and competitor activities.
- Set and achieve sales targets, planning and executing sales deals, promotional campaigns, and marketing initiatives.
- Optimize inventory levels to minimize overstock and ensure just-in-time delivery.
- Manage order processing, fulfillment, and returns for seamless customer service.
- Develop competitive pricing strategies to maximize revenue and market share.
- Develop business plans, including budgeting and forecasting, and communicate business updates and sales performance to stakeholders.
Key Responsibilities:
- Ecommerce platform management.
- Vendor and brand management.
- Sales growth and business development.
- Cost and profit analysis.
- Inventory and order management.
- Pricing strategy.
- Strategic planning and communication.
Requirements:
- Bachelor's or Master's degree in business, Marketing, or related field.
- Minimum 2-4 years of ecommerce management or retail operations experience.
- Experience handling Amazon, Flipkart, Big basket, and other Q-commerce platforms.
- Strong analytical and problem-solving skills.
- Excellent interpersonal skills.
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