Digital Retail Operations Manager

2 weeks ago


Jaipur, Rajasthan, India Lotus Dairy Products Private Limited Full time

At Lotus Dairy Products Private Limited, we are committed to delivering high-quality dairy products to our customers while fostering a positive work environment for our employees. As an Ecommerce Manager, you will play a crucial role in driving our online business forward.

Ecommerce Platform Management
  • Ensure the smooth operation of our ecommerce platforms, optimizing shopping experiences for our customers and streamlining order processing.
  • Manage product listings, inventory, pricing, and promotions across online portals to maximize revenue and market share.
Vendor & Brand Management
  • Cultivate strong partnerships with vendors, securing best terms and driving cost savings.
  • Onboard new brands to expand our product offerings and enhance customer satisfaction.
Sales Growth & Business Development
  • Develop and implement strategies for top-line revenue growth and bottom-line profitability, leveraging market trends and competitor activities.
  • Set and achieve sales targets, planning and executing sales deals, promotional campaigns, and marketing initiatives.
Inventory & Order Management
  • Optimize inventory levels to minimize overstock and ensure just-in-time delivery.
  • Manage order processing, fulfillment, and returns for seamless customer service.
Pricing Strategy
  • Develop competitive pricing strategies to maximize revenue and market share.
Strategic Planning & Communication
  • Develop business plans, including budgeting and forecasting, and communicate business updates and sales performance to stakeholders.

Key Responsibilities:

  • Ecommerce platform management.
  • Vendor and brand management.
  • Sales growth and business development.
  • Cost and profit analysis.
  • Inventory and order management.
  • Pricing strategy.
  • Strategic planning and communication.

Requirements:

  • Bachelor's or Master's degree in business, Marketing, or related field.
  • Minimum 2-4 years of ecommerce management or retail operations experience.
  • Experience handling Amazon, Flipkart, Big basket, and other Q-commerce platforms.
  • Strong analytical and problem-solving skills.
  • Excellent interpersonal skills.


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