 
						Telemarketing
4 weeks ago
Location : Coimbatore
 
 Department : Sales / Customer Engagement
 
Experience : 1 to 6 Years
 
 
We are seeking dynamic and highly motivated individuals to join our team as Telemarketing Executives  in our Sales Voice Process . The ideal candidates will have excellent communication skills in Telugu  or Malayalam , a strong sales orientation, and a passion for customer interaction. This role demands an individual who can engage effectively with prospects, deliver persuasive sales pitches, and meet targets in a fast-paced, results-driven environment.
 
 
- Initiate contact with potential customers via inbound and outbound calls to generate leads for sales conversion. 
 
- Deliver scripted and personalized pitches, highlighting the benefits and features of products/services, ensuring customer interest. 
 
- Build rapport with prospects through effective communication and maintain ongoing relationships to foster trust and loyalty. 
 
- Conduct follow-up calls to nurture leads and convert them into customers. 
 
- Record and maintain accurate customer information and interactions in CRM software. 
 
- Consistently meet or exceed sales targets and KPIs (Key Performance Indicators). 
 
- Address customer inquiries and concerns with timely and accurate information, ensuring customer satisfaction. 
 
- Stay up-to-date on product offerings, services, and sales strategies to provide relevant solutions to prospects. 
 
- Work with the sales team to strategize and share best practices for achieving team and organizational goals. 
 
 
- Minimum High School Diploma or equivalent. 
 
- A Bachelor’s degree in Business, Marketing, or related fields is a plus. 
 
- 1 to 6 years of experience in telemarketing, sales, or customer service. 
 
- Previous experience in a voice-based process or call center environment is highly preferred. 
 
- Telugu/Malayalam Fluent in speaking, reading, and writing the respective language. 
 
 
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