PDI Application Support Engineer

1 week ago


New Delhi, India Global Applications Solution Full time

Job Title:PDI Application Support Engineer Location:India (Remote) Shift:2:00 PM – 11:00 PM IST Start:Immediate Joiners PreferredAbout the Role We are looking for an experiencedPDI Application Support Engineerto provide end-to-end support for PDI solutions used by a major retail and petroleum client. The role involves supporting store operations, troubleshooting application issues, coordinating with stakeholders, and ensuring smooth business continuity. You will act as the backup support resource alongside an existing internal SME.Key Responsibilities ProvideL2/L3 supportfor PDI applications across multiple retail locations. Monitor system performance and ensure platform stability and uptime. Troubleshoot incidents, configuration issues, and integration failures. Support store operations, POS integrations, fuel pricing, inventory, and back-office processes. Coordinate with internal business teams, vendor support, and end users. Document fixes, SOPs, support workflows, and known issues. Perform routine checks, maintenance tasks, and release validations. Support operational changes, upgrades, and patch cycles. Ensure timely resolution of tickets in accordance with SLAs.Required Skills & Experience 5+ years of hands-on experience supportingPDI applications(Back Office, Logistics, Fuel Management, or Store Systems). Strong understanding of retail fuel/ convenience store workflows. Experience working with ticketing and monitoring tools. Solid troubleshooting and analytical skills. Good communication and stakeholder management abilities. Ability to work independently in a production support environment.Good to Have Experience withGK/NCR POS systemsor similar retail POS platforms. Exposure to ITIL processes (Incident/Change/Problem Management). Background supporting US clients or working in overlapping time zones.Soft Skills Reliable and accountable in a critical support environment. Fast learner with attention to detail. Ability to prioritize and manage multiple support tasks.



  • New Delhi, India Global Applications Solution Full time

    Job Title: PDI Application Support Engineer Location: India (Remote) Shift: 2:00 PM – 11:00 PM IST Start: Immediate Joiners Preferred About the Role We are looking for an experienced PDI Application Support Engineer to provide end-to-end support for PDI solutions used by a major retail and petroleum client. The role involves supporting store operations,...


  • New Delhi, India Global Applications Solution Full time

    Job Title: PDI Application Support EngineerLocation: India (Remote)Shift: 2:00 PM – 11:00 PM ISTStart: Immediate Joiners PreferredAbout the RoleWe are looking for an experienced PDI Application Support Engineer to provide end-to-end support for PDI solutions used by a major retail and petroleum client. The role involves supporting store operations,...


  • Delhi, India Global Applications Solution Full time

    Job Title: PDI Application Support Engineer Location: India (Remote) Shift: 2:00 PM – 11:00 PM IST Start: Immediate Joiners Preferred About the Role We are looking for an experienced PDI Application Support Engineer to provide end-to-end support for PDI solutions used by a major retail and petroleum client. The role involves supporting store operations,...


  • New Delhi, India Global Applications Solution Full time

    Job Title:PDI Application Support Engineer Location:India (Remote) Shift:2:00 PM – 11:00 PM IST Start:Immediate Joiners PreferredAbout the Role We are looking for an experiencedPDI Application Support Engineerto provide end-to-end support for PDI solutions used by a major retail and petroleum client. The role involves supporting store operations,...

  • Support Engineer

    4 weeks ago


    New Delhi, India Persistent Systems Full time

    About Position:We are looking for Support engineer for wireless and Cisco Experience.- Role: Support Engineer - Location: Pune / Mumbai / Bangalore/ Noida - Experience: 8 to 10 Years - Job Type: Full Time EmploymentWhat You'll Do:- Expert knowledge in Wireless - RF design & wireless network design for large enterprise with branches. - Troubleshooting WLAN...


  • New Delhi, India Hireginie Full time

    Title: Application Support Engineer Location: Bangalore Education: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT) Experience: 2+ YearsAbout the Role:As an Application Support Engineer provides technical support to global SaaS customers, resolves issues via chat and ticketing, and collaborates with Product and...


  • New Delhi, India Hireginie Full time

    A leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer satisfaction,...


  • New Delhi, India Hireginie Full time

    Our Client:A leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer...


  • New Delhi, India Lepton Software Full time

    (A) JOB SUMMARY: We are looking for an experienced and highly motivated L1 Application support engineer to be part of a skilled team of Service support team(B) JOB RESPONSIBILITY: Provide technical support to users on GIS based application Handle all issues assigned by customer/user directly Evaluate issues, troubleshoot and provide resolution Ensure that...


  • New Delhi, India Nouryon Full time

    At Nouryon, our global team of changemakers takes positive action every day, to reach higher goals collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future.Purpose of the Job The Application Support engineer will be part of the team supporting Nouryon’s Digital...