Senior Executive Client Servicing

6 days ago


Alappuzha, India Policybazaar for Business Full time

Roles & Responsibility:


  • Demonstrating a solid understanding of the products or services on the commercial lines domain.
  • Developing and sustaining solid relationships with key clients that bring in the most income for the company.
  • Addressing and resolving key clients’ queries and complaints.
  • Acting as the main point of contact between key clients and internal teams.
  • Communicating and collaborating with the marketing, sales, and operations departments to ensure that key clients’ needs are met.
  • Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
  • Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
  • Building relationships with clients.
  • Negotiating deals with clients.
  • Analysing data and market trends.


Skills Required:


  • Proven experience in key account management.
  • Candidate should be self-driven.
  • Have the ability to thrive in a dynamic, fast-paced start-up environment.
  • Have good presentation skills and be able to convince potential clients.
  • The ability to build rapport with key clients.
  • The ability to handle multiple client accounts.
  • Strong negotiation and leadership skills.
  • Exceptional customer service skills.
  • Excellent communication skills.
  • Proficient in all Microsoft Office applications as well as CRM software.



Candidate should have:


  • Dynamic Personality
  • Confidence
  • Market knowledge
  • Resourceful
  • Strong written and verbal skills.



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