Technical Support Associate

2 days ago


New Delhi, India Movate Full time

Subject: Job Opportunity Technical Support (Voice Process)Dear Candidate,Greetings from Movate Technologies (formerly CSS Corp)We are currently hiring for the Technical Support Voice Process role at ourAmbattur (Ambit IT Park), Chennai location. Please find the job details below:Job Title: Technical Support Voice Process:Work Location: Ambit IT Park, Ambattur, Chennai 600058Experience Required: Minimum 1 year in Technical Voice SupportEducational Qualification: Any Bachelors DegreeRoles and Responsibilities: 1.Assist US-based customers over voice calls 2.Handle multiple calls efficiently 3.Resolve technical issues related to networking and devices 4.Should be flexible to work in rotational night shiftsRequired & Desired Skills: 1.Excellent communication skills (verbal & written) 2.Basic knowledge of: Routers / Modems, IP Address 3.Basic Troubleshooting techniques 4 . Prior experience with handling US voice support callsPerks & Benefits: 1.Pick-up and drop cab facility (doorstep) 2.Provident Fund 3.Medical InsuranceHow to Apply:If your experience matches the above job description, kindly send your updated resume to:Email:nikhil.dhansinghmohta@movate.comContact :HR Nikhil-7305620366(WhatsApp your resume if it is relevant to your JD)Walk-In Interview Details:Address:32 A and B, Ground Floor,Ambit IT Park, Ambit Park Road,Ambattur, Chennai 600058. Tamil Nadu, IndiaWe look forward to seeing you join our growing team Best regards,HR TeamMovate Technologies



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