Technical Associate – EOC
4 weeks ago
Technical Associate – EOCLocation: HyderabadExperience: 1-3 yearsImmediate joiners onlyExcellent written and verbal communication skillsIn this role, An EOC Consultant oversees monitoring, alert resolution, changes, and maintenance activities, applying ITIL principles, CAB processes, and network configuration expertise. They manage P1/P2 bridges to swiftly resolve issues impacting business operations.Responsibilities- Monitor and address alerts, changes, and maintenance. - Handle tech and non-tech bridges, including P1 and P2 issues. - Collaborate with Major Incident Management for business-impacting issues. - Ensure SLA compliance and proper logging into ITSM tools. - Manage tickets throughout their lifecycle, from creation to resolution. - Raise tickets with carriers and coordinate issue resolution. - Identify opportunities to automate repetitive tasks. - Need to Participate in 24x7x365 rotational support for production systems.Qualifications we seek in you· BE/B Tech· Excellent written and verbal communication skillsPreferred Qualifications/ Skills- Experience handling tech and non-tech bridges, including P1 and P2 issues. - Experience in a team-oriented, collaborative environment. - Strong analytical skills to guide timely issue resolution. - Experience with ServiceNow and incident management processes. - Knowledge of change implementation and its impact on alerts. - Proficient with tools like SolarWinds, New Relic, Bluecat, Akamai, and PowerShell. - Ability to collaborate and communicate with cross-functional teams and ISPs. - Understanding of ITIL standards and ticket prioritization - Analyze issues and determine appropriate actions to guide clients or associates toward a timely resolution.
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Technical Associate
3 weeks ago
New Delhi, India Genpact Full timeTechnical Associate – EOCLocation: Hyderabad Experience: 1-3 years Immediate joiners only Excellent written and verbal communication skillsIn this role, An EOC Consultant oversees monitoring, alert resolution, changes, and maintenance activities, applying ITIL principles, CAB processes, and network configuration expertise. They manage P1/P2 bridges to...
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Associate Director
4 days ago
New Delhi, India Kces Full timeAssociate Director - Technical Delivery (Data & Analytics ) – CoimbatoreJob Title: Technical Delivery Associate Director – Data & AnalyticsLocation: CoimbatoreExperience: 12-15 YearsEducation: Bachelor's / Master's in Computer Science, Data Engineering, or relatedAbout the RoleWe are hiring a Technical Delivery Associate Director in Coimbatore with a...
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Associate Director
1 week ago
New Delhi, India Kces Full timeAssociate Director - Technical Delivery (Data & Analytics ) – CoimbatoreJob Title: Technical Delivery Associate Director – Data & Analytics Location: Coimbatore Experience: 12-15 Years Education: Bachelor’s / Master’s in Computer Science, Data Engineering, or relatedAbout the Role We are hiring a Technical Delivery Associate Director in Coimbatore...
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Associate Technical Account Manager
3 weeks ago
New Delhi, India CultureMonkey Full timeAbout Us:At CultureMonkey, we’re reimagining employee engagement for the modern workplace. As a fast-growing HR Tech SaaS startup, we’re passionate about building tools that empower organizations to foster meaningful workplace cultures.Role Overview:As an Associate Technical Account Manager (TAM), you will be the bridge between our customers and our...
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Boiler Operation Engineer with valid certificate
2 weeks ago
New Delhi, India Fuji Technical Services Pvt Ltd Full timeCompany DescriptionFuji Technical Services Pvt Ltd is a leading provider of consulting, maintenance, and operation services for heavy-duty diesel and gas-based power plants in India and abroad. Our expertise lies in being consultants, service providers, operation & maintenance experts, project executors, spare part suppliers, and reconditioning agents for...
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Associate Trainee
4 weeks ago
New Delhi, India American Chase Full timeAbout the Job Job Position: Associate Trainee (NON-TECHNICAL) Shift Time: 6:30 PM - 3:30 AM IST (US Shift) - (M-F) Compensation - INR 3.21 LPA + Incentive* Location: WINWAY WORLD OFFICES, Vijay Nagar, Indore, M.P. Eligible Degree & Branches: MBA & B.E/ B.Tech, MCA (All Branches) Website: www.americanchase.comJob Skills And Responsibilities Consults with...
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Associate Trainee
3 weeks ago
New Delhi, India American Chase Full timeJob descriptionAbout the Job:Job Position: Associate Trainee (NON-TECHNICAL)Shift Time: 6:30 PM - 3:30 AM IST (US Shift) - (M-F)Compensation - INR 3.21 LPA + Incentive*Location: WINWAY WORLD OFFICES, Vijay Nagar, Indore, M.P.Eligible Degree & Branches: MBA & B.E/ B.Tech, MCA (All Branches-2024 & 2025)Website: www.americanchase.comJob Skills And...
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Associate Trainee
1 week ago
New Delhi, India American Chase Full timeJob descriptionAbout the Job:Job Position: Associate Trainee (NON-TECHNICAL) Shift Time: 6:30 PM - 3:30 AM IST (US Shift) - (M-F) Location: WINWAY WORLD OFFICES, Vijay Nagar, Indore, M.P. (ONSITE) Eligible Degree & Branches: MBA & B.E/ B.Tech, MCA (All Branches-2024 & 2025) Website: www.americanchase.comJob Skills And Responsibilities Consults with hiring...
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Associate Trainee
3 weeks ago
New Delhi, India American Chase Full timeJob description About the Job:Job Position: Associate Trainee (NON-TECHNICAL) Shift Time: 6:30 PM - 3:30 AM IST (US Shift) - (M-F) Compensation - INR 3.21 LPA + Incentive* Location: WINWAY WORLD OFFICES, Vijay Nagar, Indore, M.P. Eligible Degree & Branches: MBA & B.E/ B.Tech, MCA (All Branches-2024 & 2025) Website: www.americanchase.comJob Skills And...
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Associate Trainee
6 days ago
New Delhi, India American Chase Full timeJob descriptionAbout the Job:Job Position: Associate Trainee (NON-TECHNICAL)Shift Time: 6:30 PM - 3:30 AM IST (US Shift) - (M-F)Location: WINWAY WORLD OFFICES, Vijay Nagar, Indore, M.P. (ONSITE)Eligible Degree & Branches: MBA & B.E/ B.Tech, MCA (All Branches-2024 & 2025)Website: www.americanchase.comJob Skills And Responsibilities- Consults with hiring...
