Unit Manager

1 month ago


Secunderabad, India STAFFIAA Full time

Profile: Unit Manager Outbound Sales

Company: A Leading Bank
Location: Secunderabad
CTC: 17 LPA
Experience:

  • 57 years as a Unit Manager in Outbound Sales
  • 810 years of overall experience in sales
Role Overview:

As a Unit Manager you will be responsible for leading a team of Team Leaders and 25 Customer Care Associates focused on outbound sales including Insurance Deposits and CASA Sales. You will play a pivotal role in driving sales productivity ensuring compliance and maintaining high customer satisfaction (ESQ) during every customer interaction.

Key Responsibilities:
  • Team Leadership: Oversee and manage Team Leaders and their teams of outbound sales associates ensuring daily sales targets are met.
  • Sales Growth: Drive and motivate the team to push sales across insurance products deposits and CASA ensuring continuous revenue growth.
  • Compliance Management: Regularly review sales processes and operations to ensure adherence to all compliance standards and regulations.
  • Performance Analysis: Continuously track team performance identify gaps and implement strategies to improve productivity and outcomes.
  • Customer Engagement: Maintain a strong focus on delivering excellent customer service during every interaction with an emphasis on ESQ.
  • Multilingual Proficiency: Must be fluent in English Hindi and one regional language (Kannada Tamil Odia or Malayalam) to effectively manage diverse teams and customer segments.
Qualifications:
  • Educational Background: Graduate in any field.
  • Experience: Proven track record of 57 years as a Unit Manager or Team Lead in outbound sales and a total of 810 years in sales.
  • Strong communication leadership and problemsolving skills.


How to Apply:

  • Send your resume and cover letter to with the subject line "Unit Manager"

Regards
Utprerika Srivastava
Lead HR Manager
Staffiaa Services
Contact:


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