Customer Support Executive

3 weeks ago

Sahibzada Ajit Singh Nagar, India Futurerole.in Full time

Bangalore based Recruitment & HR Services company specializing in providing support for recruitment of professionals across BPOs and IT – Embedded systems

The Role

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

Ideal Profile

  • You have at least 1 year experience within a Customer Service role, ideally within the IT Services industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong networker & relationship builder
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are highly goal driven and work well in fast paced environments

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Attractive Salary & Benefits
  • A role that offers a breadth of learning opportunities

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