Customer Support Specialist
4 weeks ago
Job Title: Customer Support ExecutiveDepartment Project/Client: FIS IncommLocation: Gurugram (B&M)Key Responsibilities and Accountabilities:Provide on-line support for on/offshore customers. Resolve known customer issues using a knowledgebase, direct use of product and tools, product user guides, and other reference materialsBe responsible to deliver a high quality, customer-driven, support service resolving customer enquiries at the first point of contact wherever possible.Assist customer in resolving any open requests for support, assistance, information on upgrading etc.Demonstrate ownership and willingness to resolve issues in a timely manner. Demonstrates confidence and willingness to resolve customer requests or queries.Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each customer support engagement, for voiceDeliver First Incident Resolution by handling customer requests and resolving customer issues as often as possible during the first contact.Experience – Fresher or Experience both can apply (BPO and Service industry experience preferred)Under Graduation + 6 Months Experience / GraduationExpectations:Communication – Listen attentively and resolve customers issue effectively. Should be sensitive about customer’s information. Customer Focus – Build credibility with the customer by using empathy and should patiently resolve even irate customers issues. Should be courteous, energetic and engaging while dealing with customers Learning Orientation – To keep himself/herself updated about the latest happenings around and asks questions which impacts customers delight.
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Customer Support Specialist
4 weeks ago
Gurugram, Gurugram, India Stock Tutor Full timeJob Description Company Description Stock Tutor is dedicated to empowering individuals in the world of financial literacy and investment. Through its philosophy of Virtual Money, Real Trade, True Learning, Stock Tutor has made understanding the stock market simpler and more accessible for everyone. By providing innovative educational tools, the company...
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Customer Support Specialist
3 weeks ago
Gurugram, India XO Bestie Full timeCustomer Support Specialist – On-Site in Gurugram (Work From Office Only) Location: Gurugram, India (Strictly On-Site) Employment Type: Full-Time Experience: 0-2 years (fresher graduates are welcome to apply) Company Description XO Bestie is a vibrant social marketplace connecting customers, service providers, businesses, and creators in the fashion and...
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Customer Support Specialist
3 weeks ago
Gurugram, India XO Bestie Full timeCustomer Support Specialist – On-Site in Gurugram (Work From Office Only) Location: Gurugram, India (Strictly On-Site) Employment Type: Full-Time Experience: 0-2 years (fresher graduates are welcome to apply) Company Description XO Bestie is a vibrant social marketplace connecting customers, service providers, businesses, and creators in the fashion and...
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Customer Support Specialist
3 weeks ago
Gurugram, India XO Bestie Full timeCustomer Support Specialist – On-Site in Gurugram (Work From Office Only) 📍 Location: Gurugram, India (Strictly On-Site)💼 Employment Type: Full-Time🎓 Experience: 0-2 years (fresher graduates are welcome to apply)Company DescriptionXO Bestie is a vibrant social marketplace connecting customers, service providers, businesses, and creators in the...
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Customer Support Specialist
3 weeks ago
Gurugram, India XO Bestie Full timeCustomer Support Specialist – On-Site in Gurugram (Work From Office Only) 📍 Location: Gurugram, India (Strictly On-Site)💼 Employment Type: Full-Time🎓 Experience: 0-2 years (fresher graduates are welcome to apply)Company DescriptionXO Bestie is a vibrant social marketplace connecting customers, service providers, businesses, and creators in the...
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Customer Support Specialist
1 week ago
gurugram, India beBeeCustomerService Full timeJob Overview:The role of a Customer Support Specialist involves serving as the primary point of contact for customers, addressing their inquiries, resolving issues, and ensuring a seamless experience.Key Responsibilities:Respond promptly to customer inquiries via phone, email, or chat, providing accurate and timely resolutions.Address customer complaints in...
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Customer Support Associate
18 hours ago
Gurugram, New Delhi, Noida, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full timeJob Title: Customer Support AssociateLocation: Gurugram (On-site at Zomato Client End)Job Type: Full-Time (Work from Office)Salary: 25,000 CTC / 20,000 In-HandShift Timings: Rotational Shifts, Rotational Week Off (6 Days Working)About Zomato:Zomato is one of the leading online food delivery and restaurant discovery platforms. We aim to create a seamless...
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Customer Support Specialist
1 week ago
Gurugram, Gurugram, India Airbnb Full timeJob Description Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a...
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Customer Support Specialist
5 days ago
Delhi, Gurugram, NCR, Noida, India Pioneer Placement Services Full timeCustomer Support specialist - Voice & chat process 5 Days workingRotational shiftsLocation - Noida & Gurugram, JaipurFreshers/ExperiencedNeed excellent communication skillsFor more info Call/Whatsapp:Isha@ Gautam@ Perks and benefitsLucrative IncentivesBoth side cab facility
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Italian language specialist Customer Support
4 weeks ago
Gurugram, India Transformative Ventures Full timeDesignation: Italian Language Specialist Customer Support ExecutiveExp: 1-4 years of expWork Location: GurgaonThis role would have Rotational Shifts and Rotational week offs.We are seeking a passionate and experienced individual to join our Customer Serviceteam as a Customer Support Executive (Italian-Language speaking).In this role, your primary goal will...
