
Invoicing Advisor
2 weeks ago
Role Purpose
As a key member of our back office operations team, you will be instrumental in delivering exceptional support that sets Lloyd’s Register apart. You will ensure a seamless and positive experience for both internal and external customers by providing efficient, accurate, and proactive operational support. Your ability to resolve issues swiftly and exceed expectations will be central to our customer satisfaction and operational excellence.
Key Responsibilities Build and maintain strong relationships with internal and external stakeholders, ensuring a clear understanding of contractual obligations and customer expectations. Interpret contract terms and generate accurate, timely project invoices; escalate service delivery issues to the appropriate team or manager as needed. Maintain data accuracy and completeness in internal systems, ensuring updates align with customer requirements. Ensure all systems are updated with relevant notes and purchase order details. Prepare, verify, and issue certificates in accordance with or ahead of agreed service level agreements (SLAs). Review and process subcontractor invoices, meeting performance targets in line with global and local KPIs. Support team initiatives and contribute to meetings, taking on tasks as requested by people managers. Collaborate with and provide assistance to other team members to ensure smooth operations. Develop a working knowledge of certification products, services, systems, and processes. Qualifications & Requirements Bachelor’s degree in Commerce, Accounting, or Finance. Proven experience in accounting or financial operations. Proficiency in English, both written and verbal. Working knowledge of SAP is preferred. Strong communication and interpersonal skills with a customer-centric mindset. Ability to understand customer needs and deliver effective solutions. Analytical thinking and problem-solving skills with a proactive approach. Excellent team collaboration and relationship-building abilities.
If you are successful in securing a role with us, you will be subject to pre-employment checks, depending on the legal requirements and practices in your country of employment.
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