CRM Analytics/ Tableau CRM Developer

1 month ago

Bengaluru, India Relanto Full time

Role: CRM Analytics / Tableau CRM Developer / Lead / Architect

Work Location: Bangalore/ Hyderabad/ Pune


We are seeking a CRM Analytics / Tableau CRM Developer / Lead / Architect with a strong technical background and extensive understanding and experience in database and analytical tools to join our team. This role offers the opportunity to work with cutting-edge analytics tools like

Tableau CRM and Einstein Analytics and make an impact on our data-driven journey.


Key Responsibilities:

• Data Analysis and Insights:

o Utilize Tableau CRM and Einstein Analytics to identify unexpected business

outcomes and perform in-depth analysis.

o Experience with other business intelligence (BI), extract-transform-load

(ETL), Power BI and other business analytics reporting tools.


• Technical Support:

o Provide expert support in Tableau CRM, Einstein AI, and analytics tools to

ensure optimal utilization within the organization.


• Data Design and Analysis Techniques:

o Employ data cleansing, statistical analysis, data mining, predictive analysis,

and other data analysis techniques to extract valuable insights from

extensive datasets.

o Design and configure highly scalable solutions for clients.


• Research and Recommendations:

o Conduct research and offer recommendations on product components,

services, protocols, and standards to enhance data analytics capabilities.


• Data Transformation and Visualization:

o Collaborate in the design of data transformation processes, data flows, and

datasets.

o Create dashboard wireframes and stories to communicate data insights

effectively.

o Use methods like data cleansing, statistics, data mining, predictive analysis,

and other data analysis techniques to collect and extract insights from large

scale data sets.


Required Skills:

• Salesforce Expertise: A strong foundation in Salesforce development is essential.

Proficiency in Salesforce platform features, data modeling, and configuration is a

must.

• Platform Experience: A minimum of 5 years of hands-on experience working with

Salesforce Einstein Analytics and Tableau CRM on at least 4 large projects.

• Einstein Discovery: Profound understanding of Einstein Discovery from both a

functional and technical perspective.

• Analytical Skills: Strong experience in data analysis with the ability to identify

trends and create visualizations with extensive datasets.

• Business Alignment: Demonstrated ability to align data analytics with business

objectives, envision solutions to address business problems, and derive value from

data.

• Scalable Solutions: Experience in building and configuring highly scalable solutions

for clients.

• Proof of Concepts: Capable of creating and delivering hands-on technology proof of

concepts.

• Database Understanding: Strong conceptual understanding and hands on working

experience in relational databases, data warehouses, data lakes, and must have good

skills in SQL, normalization, and data modeling.

• Communication Skills: Effective communication skills to collaborate with clients,

team members, and stakeholders, including the ability to translate business

requirements into technical solutions.

• Problem-Solving: Strong problem-solving abilities to address complex business

challenges and optimize processes.


Qualifications:

• Bachelor's degree in computer science, Information Technology, or related field.

• 5 to 10+ years of experience as Salesforce Einstein Analytics Developer with at

least 4 Years of implementation experience on large scale projects.

• Certification in Tableau CRM and Einstein Discovery Consultant is highly required

and Sales Cloud, .

• Strong communication skills to articulate technical concepts to non-technical

stakeholders.

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