Retail Store Manager

10 hours ago


New Delhi, India The Fresh Factory Full time

About the Company:The Fresh Factory is an upcoming clean label cafe cum retail store in Indiranagar, Bangalore. The Fresh Factory is a focused high quality clean label grocery store which becomes a sourcing centre for the kitchen and barista for food and beverages.About the Role:We are looking for an Outlet Manager for grocery store operations in Bangalore, ensuring smooth daily operations while delivering world-class customer experiences.Responsibilities:- Lead & Manage: Oversee store operations, ensuring efficiency across retail and supply chain. - Drive Excellence: Maintain high-quality standards in overall brand experience. - Team Leadership: Recruit, train, and manage a high-performing team across different functions. - Customer Experience: Ensure top-tier customer service and create an engaging, memorable atmosphere. - Stock & Inventory: Optimize inventory levels, manage vendors, and oversee procurement. - Financial Accountability: Control operational costs, improve margins, and ensure profitability. - Process Optimization: Implement best practices, SOPs, and technology for seamless workflow. - Brand Alignment: Execute The Fresh Factory’s brand vision, working closely with leadership to innovate and differentiate.Qualifications:- 5+ years of experience in retail operations - preferably grocery store / supermarket operations. Proven ability to launch, and manage premium outlets. Process-driven leader who thrives in structured yet dynamic environments. Excellent people management and leadership skills. Hands-on & proactive—someone who gets things done and thrives in problem-solving. Experience with premium or lifestyle-driven brands. Past travel experience is a bonus.


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