Senior Technical Writer

1 week ago

Bengaluru, India Talent Corner HR Services Full time

About the Role:

We are seeking a talented and experienced Senior Technical Writer to join our growing team.

In this role, you will be responsible for creating clear, concise, and user-friendly documentation for our SaaS (Software as a Service) product family.

You will work closely with engineers, product managers, and other stakeholders to ensure that our documentation is accurate, up-to-date, and meets the needs of our diverse user Develop and maintain comprehensive technical documentation, including user guides, API references, tutorials, and release notes.

- Collaborate with engineers and product managers to understand complex technical concepts and translate them into easy-to-understand language.

- Conduct user research to identify areas for improvement in our documentation and ensure it meets user needs.

- Apply best practices for technical writing, including adherence to style guides and documentation standards.

- Utilize various content authoring tools and potentially author content for online help systems and knowledge bases.

- Stay up-to-date on the latest software development trends and technologies.

- May participate in the creation of marketing materials related to the software product.

- In some cases, mentor and guide junior technical Bachelor's degree in English, Technical Writing, Communication, or a related field (or equivalent experience).

- Minimum of 5+ years of experience in technical writing, preferably within the software industry.

- Proven ability to create clear, concise, and user-friendly technical documentation.

- Strong understanding of software development concepts and methodologies (e.g, Agile, Waterfall).

- Experience with content authoring tools (e.g, MadCap Flare, Adobe RoboHelp).

- Excellent written and verbal communication skills.

- Ability to work independently and manage multiple projects simultaneously.

- Strong attention to detail and a commitment to quality.

- Experience with user research methodologies is a plus.

- Experience leading and mentoring junior technical writers (a plus)

(ref:hirist.tech)

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