Exception Handling Expert

4 weeks ago

Noida, Uttar Pradesh, India Signify Full time

We're looking for an Exception Handling Expert to join our Team in Noida.

Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.

As the world leader in lighting, we're constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we're breaking new grounds in data analytics, AI, and smart homes, offices, cities and more

We're on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch

As an invoice exception handling expert you'll be responsible for eliminating all issues preventing to process vendor invoices in SAP .

What you'll do

  • Responsible for Parked cases and work on resolution by coordinating with the stakeholders.
  • Payment on Time: Ensure invoices ready for payment by coordinating with internal and external stakeholders.
  • Drive first time right approach.
  • Work with team on fixing downstream issues and stakeholders for fixing up stream issues.
  • Validate invoice PO & Non PO invoices in IC4S tool and handle exception it it is land in VIM system.
  • Analyse the Exception reason and work with stakeholder to fix for future.
  • Act as a Subject Matter Expert for the end to end invoice management process.
  • Act as a Lead back up for a team responsible for processing PO & Non-PO invoices by liaising with internal teams for gathering any missing information & resolving discrepancies in posting of invoices.
  • Support & provide hands-on training to the assigned team.
  • Ensure adherence to work instructions and internal controls.
  • Regularly Track & report the status of assigned tasks.
  • Deliver on SLA/KPIs related to assigned process.
  • Monitor and help resolving queries & Escalations with appropriate RCA.
  • Actively participate & contribute to Drive process efficiencies and improvements to attain a robust process.
  • Actively participate in functional testing with new ERP's or changes within the ERP.
  • Perform other activities related duties as assigned by management.
  • Update SOP and other process related documentation as applicable.

Skills & Experience:

  • MBA, M.COM or any other equivalent master's degree with Finance Specialization.
  • Experience in Accounts Payable process
  • Hands-on experience of Vendor Invoice processing
  • Ability to read and interpret documents such as vendor invoices, instructions, and procedure manuals.
  • Experience working within a VIM Open Text ERP system.
  • Understanding of PO/Non-PO Invoices, 3-way match & GR-IR process
  • Detail oriented and assertive when dealing with external and internal customers.
  • Demonstrates the ability to think at the goal level (smart, agile, demonstrates common sense).
  • Ability to motivate and inspire team members to achieve their goals.
  • Awareness & Knowledge on Basic Financial Accounting
  • Excellent written and verbal communication skills, with a customer service mentality is a must
  • Awareness and ability to drive efficiencies on Key Metrices like First pass yield, Vendor Paid on time, Invoice & Payment exceptions etc.
  • Strong interpersonal skill to interact with Management, Stakeholder, and peers effectively.
  • Ability to communicate and document problems, resolutions, and action plans. Metric driven mind set.
  • Working knowledge of Microsoft Office Tools.
  • Ability to prioritize tasks and manage time efficiently.
  • Quick learner and ability to deliver within assigned SLA.
  • High degree of professional integrity
  • Flexible to work in either 8 AM to 5 PM or 12 PM to 9 PM shift.

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