Community Assistant Manager | Antara
2 months ago
Core Responsibilities
1. CRM Activities Management (Real Estate)
- Oversee the entire CRM operations, including:
- Management of new bookings and amendments, including welcome calls.
- Sending demand letters and payment receipts.
- Issuing Allotment Letters and executing Agreements for customers.
- Coordinating with Finance and Legal departments to address customer queries.
- Documenting and filing all new bookings.
- Responding to customer inquiries regarding demands, payments, documents, and account statements.
2. Channel Partner Document Processing
- Scrutinize and manage documentation for channel partners, including:
- Filing and maintaining partner documents.
- Overseeing contracting processes.
- Managing commission payouts for channel partners.
3. System Data Management
- Ensure accurate data entry and processing within the system, including:
- Inputting and processing new bookings and amendments.
- Recording payment receipts.
- Raising demands based on project milestones.
- Updating system information related to channel partners, key dates (e.g., allotment letter and agreement dates), and other relevant data.
Experience and Qualifications
- Proven experience in CRM and sales operations within a reputable real estate company.
- Familiarity with the Farvision system is preferred.
- Strong command of written and spoken English.
- Proficient in Microsoft Excel and Word.
Skills and Competencies
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Detail-oriented with a proactive approach to problem-solving.
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