SAP FICO/MM/SD Lead

4 weeks ago

Ahmedabad, India BOSONTECH IT SERVICES PRIVATE LIMITED Full time

Provide AMS support for SAP FICO / SD / MM modules in an S/4 HANA environment.- Manage incident resolution, service requests, problem management, and change requests within defined SLAs.- Perform root cause analysis for recurring issues and implement preventive measures.- Collaborate with ABAP and BASIS teams for system enhancements, debugging, and technical resolutions.- Lead a team of functional consultants and analysts in daily support operations.- Review and validate functional specifications, test scenarios, and configuration changes.- Provide guidance and mentorship to junior consultants in your respective SAP module.- Conduct knowledge transfer sessions and ensure documentation is up to date.- Work closely with business stakeholders to understand process requirements and propose optimized SAP solutions.- Manage minor enhancements, customizations, and improvements in system functionalities.- Ensure business continuity through proactive system monitoring and issue management.- Conduct functional testing, UAT coordination, and post-deployment support for changes.- Participate in S/4 HANA migration, upgrades, and rollouts as required.- Support integration between SAP modules (FICO, SD, MM, etc.) and external systems.- Assist in configuration, master data validation, and cutover activities during transitions.- Maintain up-to-date functional design documents, test scripts, and change logs.- Prepare monthly AMS performance reports, issue trend analysis, and continuous improvement plans.- Ensure compliance with ITIL standards and internal quality assurance guidelines.- Strong expertise in SAP S/4 HANA with deep knowledge in FICO / SD / MM modules.- Sound understanding of integration between modules (MM-FI, SD-FI, MM-SD, etc.).- Hands-on experience in configuration, customization, and support activities.- Good exposure to AMS tools (Solution Manager, ServiceNow, Jira, etc.).- Experience in interfaces (IDOC, BAPI, RFC, OData) and SAP debugging.- Excellent analytical and problem-solving skills.- Ability to work under pressure and meet tight deadlines.- Leadership experience in managing small to medium SAP support teams.- Strong communication and stakeholder management abilities. (ref:hirist.tech)

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