SAP MM

4 days ago

Ahmedabad, India BOSONTECH IT SERVICES PRIVATE LIMITED Full time

Description :- Experienced SAP MM and SD AMS Support Consultant to join our SAP Application Management Support team.- The ideal candidate should have a strong understanding of end-to-end business processes in Materials Management (MM) and Sales & Distribution (SD) modules, along with proven hands-on experience in support, issue resolution, and process improvement.- The consultant will handle incident management, change requests, configuration, testing, and coordination with business users to ensure smooth SAP operations and business continuity.- Provide AMS support for SAP MM module including Purchasing, Inventory Management, Goods Receipt/Issue, and Vendor Management.- Analyze and resolve day-to-day issues raised by business users related to MM processes.- Support procure-to-pay (P2P) cycle PR/PO processing, GR/IR, invoice verification, and subcontracting.- Configure and troubleshoot release strategies, pricing procedures, automatic account determination, and material master issues.- Coordinate with end users for issue analysis, testing, and validation.- Work on integration issues between MM and other modules like FI, SD, and PP.- Perform root cause analysis for recurring issues and suggest permanent solutions.- Assist in master data management, batch management, and inventory reconciliation.- Support interfaces and IDoc monitoring related to procurement and goods movement.- Provide L1L3 level support for SAP SD module including Order Management, Delivery, Billing, and Pricing.- Support order-to-cash (O2C) process from sales order creation to billing and revenue recognition.- Troubleshoot and resolve issues related to pricing, tax configuration, shipping, output determination, and billing documents.- Work with cross-functional teams to resolve integration issues between SD, FI, and MM modules.- Assist in credit management, intercompany sales, and third-party order processing.- Manage output forms (smart forms, print outputs, emails) related to sales and billing.- Handle revenue account determination, customer master data corrections, and invoice disputes.- Perform configuration and testing for minor enhancements and change requests.- Monitor and manage IDocs, batch jobs, and interface errors related to SD processes.- Manage incidents, service requests, and change requests through ticketing tools like ServiceNow, Remedy, or HP ALM.- Prioritize and resolve issues within defined SLA timelines.- Analyze recurring issues and contribute to problem management and knowledge base creation.- Work closely with end users and functional leads to identify system improvements.- Document root cause, solution steps, and test results for all tickets.- Perform period-end and month-end closing activities in MM and SD.- Coordinate with business teams, external vendors, and auditors for system support and validation.- Provide support during system refreshes, upgrades, and rollouts.- Work with FI teams for GR/IR, billing, and account determination issues. (ref:hirist.tech)

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