NOC Lead/Manager – Oracle Cloud Infrastructure

3 weeks ago

New Delhi, India Trigyn Technologies Full time

Job Description:

Job Type: Full-Time
Experience Required: 10 to 12 Years
Location: Delhi
________________________________________

We are looking for an experienced and proactive NOC Manager/Leader to lead our Network Operations Center team and ensure smooth, uninterrupted operations across our critical IT infrastructure. This role requires strong hands-on experience in Oracle Cloud Infrastructure (OCI), cloud-native tools, containerization technologies, and automation frameworks. The successful candidate will demonstrate strong leadership, technical troubleshooting, and incident management skills, along with a deep understanding of hybrid and multi-cloud environments.
________________________________________
Key Responsibilities:
• Lead and manage a team of NOC engineers responsible for monitoring cloud and on-premises infrastructure, services, and applications.
• Ensure high availability, performance, and scalability across mission-critical systems.
• Handle incident detection, response, resolution, and escalation, maintaining strict adherence to SLAs.
• Execute and manage infrastructure and application deployments across OCI and hybrid environments.
• Design and maintain alerting, logging, and monitoring solutions using Prometheus, Grafana, and OCI Monitoring.
• Automate repetitive operational tasks and infrastructure configurations using Ansible, Groovy, and Shell/Python scripting.
• Maintain and troubleshoot Docker, Docker Swarm, and Kubernetes container environments.
• Provide operational support and performance tuning for PostgreSQL and MySQL databases.
• Maintain security, compliance, and patching of systems across environments.
• Collaborate with cross-functional teams including DevOps, Development, and Support to drive continuous improvement in reliability and observability.
• Maintain accurate and timely incident documentation, and develop runbooks and SOPs for recurring events.
• Provide leadership during critical incidents and participate in root cause analysis and preventive actions.
• Participate in planning and implementation of DR and failover strategies.
________________________________________
Required Skills & Experience:
• Strong Linux system administration knowledge.
• Proven experience in managing and operating Oracle Cloud Infrastructure (OCI).
• Familiarity with other cloud platforms such as Azure or AWS is an advantage.
• Solid experience with CI/CD tools such as Jenkins and related automation pipelines.
• Hands-on expertise with Ansible for configuration management and automation.
• Strong experience with Docker, Docker Swarm, and Kubernetes.
• Proficient in monitoring and observability tools: Prometheus, Grafana, OCI Monitoring.
• Strong scripting skills in Shell, Python, and Groovy.
• Operational experience managing PostgreSQL and MySQL databases in production.
• Excellent communication and documentation skills.
• Effective under pressure with strong problem-solving and decision-making capabilities.
• Experience in a leadership or team lead role, managing 24x7 support environments.
________________________________________
Qualifications:
• Bachelor’s degree in Computer Science, Information Technology, or related technical discipline.
• 5 to 7 years of experience in NOC, DevOps, or Cloud Operations roles.
• Prior leadership experience is highly preferred.
________________________________________
Preferred Qualifications:
• OCI Certification or equivalent certifications in AWS, Azure, or GCP.
• Experience managing high-availability, large-scale, and mission-critical systems.

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