NOC Lead/Manager – Oracle Cloud Infrastructure

1 day ago

New Delhi, India Trigyn Technologies Full time

Job Description: Job Type: Full-Time Experience Required: 10 to 12 Years Location: Delhi ________________________________________ We are looking for an experienced and proactive NOC Manager/Leader to lead our Network Operations Center team and ensure smooth, uninterrupted operations across our critical IT infrastructure. This role requires strong hands-on experience in Oracle Cloud Infrastructure (OCI), cloud-native tools, containerization technologies, and automation frameworks. The successful candidate will demonstrate strong leadership, technical troubleshooting, and incident management skills, along with a deep understanding of hybrid and multi-cloud environments. ________________________________________ Key Responsibilities: • Lead and manage a team of NOC engineers responsible for monitoring cloud and on-premises infrastructure, services, and applications. • Ensure high availability, performance, and scalability across mission-critical systems. • Handle incident detection, response, resolution, and escalation, maintaining strict adherence to SLAs. • Execute and manage infrastructure and application deployments across OCI and hybrid environments. • Design and maintain alerting, logging, and monitoring solutions using Prometheus, Grafana, and OCI Monitoring. • Automate repetitive operational tasks and infrastructure configurations using Ansible, Groovy, and Shell/Python scripting. • Maintain and troubleshoot Docker, Docker Swarm, and Kubernetes container environments. • Provide operational support and performance tuning for PostgreSQL and MySQL databases. • Maintain security, compliance, and patching of systems across environments. • Collaborate with cross-functional teams including DevOps, Development, and Support to drive continuous improvement in reliability and observability. • Maintain accurate and timely incident documentation, and develop runbooks and SOPs for recurring events. • Provide leadership during critical incidents and participate in root cause analysis and preventive actions. • Participate in planning and implementation of DR and failover strategies. ________________________________________ Required Skills & Experience: • Strong Linux system administration knowledge. • Proven experience in managing and operating Oracle Cloud Infrastructure (OCI). • Familiarity with other cloud platforms such as Azure or AWS is an advantage. • Solid experience with CI/CD tools such as Jenkins and related automation pipelines. • Hands-on expertise with Ansible for configuration management and automation. • Strong experience with Docker, Docker Swarm, and Kubernetes. • Proficient in monitoring and observability tools: Prometheus, Grafana, OCI Monitoring. • Strong scripting skills in Shell, Python, and Groovy. • Operational experience managing PostgreSQL and MySQL databases in production. • Excellent communication and documentation skills. • Effective under pressure with strong problem-solving and decision-making capabilities. • Experience in a leadership or team lead role, managing 24x7 support environments. ________________________________________ Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or related technical discipline. • 5 to 7 years of experience in NOC, DevOps, or Cloud Operations roles. • Prior leadership experience is highly preferred. ________________________________________ Preferred Qualifications: • OCI Certification or equivalent certifications in AWS, Azure, or GCP. • Experience managing high-availability, large-scale, and mission-critical systems.

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