(Only 24h Left) City Operations Manager, Bangalore
4 weeks ago
About the jobWe are Licious and we are a Bengaluru based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies and friends. We pride ourselves on being India’s most successful D2C food-tech brand operating in 20 cities across the country delighting over 32 lac customers with our de-licious fresh meat and seafoodThink you have what it takes to be the magic ingredient in the recipe that is Licious? Read on…What makes the role meaty?Operational Leadership:- Oversee day-to-day operations of multiple Last Mile Hubs in Bangalore, ensuring smooth and efficient order processing, fulfillment, and delivery. - Develop and implement operational strategies to optimize performance, reduce costs, and improve service levels. - Monitor key performance indicators (KPIs) and take corrective actions to address any deviations.Team Management:- Lead, mentor, and manage a large team of hub managers, delivery executives, and support staff. - Conduct regular performance reviews, provide feedback, and identify training needs. - Foster a positive and collaborative work environment that encourages teamwork and high performance.Customer Experience (CX) Focus:- Ensure a customer-centric approach in all operational activities. - Analyze customer feedback and data to identify areas for improvement and implement changes to enhance CX. - Resolve customer escalations and issues promptly and effectively.SLA and Service Standard Adherence:- Ensure strict adherence to Service Level Agreements (SLAs) and service standards. - Monitor delivery times, order accuracy, and other relevant metrics to ensure targets are met. - Develop and implement processes to improve SLA performance and service quality.Business Acumen:- Understand and analyze business metrics, including costs, revenue, and profitability. - Identify opportunities for cost optimization and efficiency improvements. - Stay updated with industry trends and best practices in e-commerce, D2C, Q-commerce, and food aggregators.Process Improvement:- Identify and implement process improvements to streamline operations, reduce waste, and increase efficiency. - Utilize data analysis and problem-solving skills to identify bottlenecks and implement solutions.Stakeholder Management:- Collaborate with other departments, including supply chain, technology, and customer support, to ensure seamless operations. - Build and maintain strong relationships with vendors, partners, and other stakeholdersWe hope that you..- Bachelor’s degree in Business Administration, Operations Management, or a related field. MBA is preferred. - Minimum of 3+ years of experience in operations management, with a focus on last-mile delivery or e-commerce logistics. - Proven experience in leading and managing large teams. - Strong understanding of e-commerce, D2C, Q-commerce, and food aggregator business models. - Strong customer orientation and understanding of CX principles. - Proficiency in using technology and data analysis tools.
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(Only 24h Left) Business Operations Manager
3 weeks ago
Bengaluru, India The Wedding Company Full timeBusiness Operations Manager Role Overview The Business Operations Manager (BOM) is responsible for ensuring smooth, efficient, and consistent business operations across all TWC cities and service categories. This role acts as the bridge between city teams, central leadership, and department heads, ensuring that SOPs are implemented, resources are optimally...
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City Operations Manager, Bangalore
2 weeks ago
Bengaluru, India Licious Full timeAbout the jobWe are Licious and we are a Bengaluru based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies and friends. We pride ourselves on being India’s most successful D2C food-tech brand operating in 20 cities across the country delighting over 32 lac customers with our de-licious fresh meat and...
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City operations manager, bangalore
1 week ago
Bengaluru, India Licious Full timeAbout the jobWe are Licious and we are a Bengaluru based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies and friends. We pride ourselves on being India’s most successful D2 C food-tech brand operating in 20 cities across the country delighting over 32 lac customers with our de-licious fresh meat and...
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City Operations Manager, Bangalore
1 week ago
Bengaluru, India Licious Full timeAbout the jobWe are Licious and we are a Bengaluru based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies and friends. We pride ourselves on being India’s most successful D2C food-tech brand operating in 20 cities across the country delighting over 32 lac customers with our de-licious fresh meat and...
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City Operations Manager, Bangalore
2 weeks ago
Bengaluru, India Licious Full timeAbout the job We are Licious and we are a Bengaluru based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies and friends. We pride ourselves on being India’s most successful D2C food-tech brand operating in 20 cities across the country delighting over 32 lac customers with our de-licious fresh meat and seafood!...
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City operations manager, bangalore
4 days ago
Bengaluru, India Licious Full timeAbout the job We are Licious and we are a Bengaluru based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies and friends. We pride ourselves on being India’s most successful D2 C food-tech brand operating in 20 cities across the country delighting over 32 lac customers with our de-licious fresh meat and...
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(Only 24h Left) Manager
3 weeks ago
Bengaluru, India Swiggy Full timeWays of Working - Employees will work from the office(Bangalore) . About Swiggy Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a...
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▷ Only 24h Left! Test Manager
3 weeks ago
Bengaluru, India Sandhata Technologies private Limited Full timeJob Description Key Responsibilities - Lead and mentor a team of test professionals to define and execute the testing strategy and policies. - Bring up the new ideas and drive test strategy using effective tools and ensuring standards for system, apps and software testing. - Develop and implement best practices for testing methodologies, test automation, and...
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City Operations Manager, Bangalore
2 weeks ago
Bengaluru, Karnataka, India Licious Full time ₹ 4,00,000 - ₹ 12,00,000 per yearAbout the jobWe are Licious and we are a Bengaluru based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies and friends. We pride ourselves on being India's most successful D2C food-tech brand operating in 20 cities across the country delighting over 32 lac customers with our de-licious fresh meat and...
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Bengaluru, India City Greens Full timeJob Description Job Description City Greens a fast-growing AgriTech startup pioneering automation and AI solutions for Controlled Environment Agriculture (CEA) is seeking a dynamic Marketing & Branding Manager to lead our digital presence, content strategy, and brand communications across global markets (India, UAE, UK). You will be responsible for...
