Online Reputation Management

1 day ago

New Delhi, India WhizCrow Full time

Location:MIDC, Andheri East, Mumbai Employment Type:Full-Time (contract) Work Schedule:5 Days a Week (Rotational Offs) Process Timings:Rotational shifts Remuneration - As per industry standards and capabilities Only apply if you can join immediately, & Only Mumbai CandidatesAbout WhizCrow WhizCrow is a globalBrand Authority Managementagency with operations inIndia, UAE, and the US . We help businesses establish a powerful digital presence, manage their reputation, and drive customer engagement through strategic marketing solutions. Our expertise spans multiple industries, providing innovative, result-driven strategies that ensure brands maintain their credibility and visibility in a competitive digital landscape.About the Role We are looking for an experienced ORM Executive to join our global team. You will be supporting international customers through email, chat, and other online support channels. The ideal candidate is tech-savvy, adaptable, and quick to learn new systems, with the proven ability to manage multiple tasks efficiently in a dynamic environment. Prior experience in customer support, especially within ISP, Telecom, or related technology sectors, is essential for this role. You will take ownership of resolving customer challenges and technical issues across a variety of channels, ensuring our clients receive timely, professional, and effective support. Strong communication skills and attention to detail are crucial.This role requiresexcellent written English skills , attention to detail, and the ability tocommunicate effectively with global customers . Key Responsibilities Manage customer queries and issues via email, chat, and social media with accuracy and professionalism. Diagnose andresolve technical issuesrelated to ISP, Telecom services, or similar industries, providing clear troubleshooting steps. Document all customer interactions and solutions comprehensively. Collaborate with internal teams to handle escalations or complex technical challenges. Drive customer satisfaction whilemeeting SLAs for response and resolution time . Offermultilingual support , if applicable, to enhance customer experience.Requirements Minimum1- 2 years of hands-on experiencein customer support, includingemail, chat and other online channels. Prior experience intechnical troubleshooting(preferably in ISP, Telecom, or similar industry). Ability to learn new technologies quickly, adapt to evolving processes, and multitask under pressure. Customer-centric approach with anemphasis on empathy and efficiencyand providing resolution.Why Join WhizCrow? Work with aleading Brand Authority Management agencywith aglobal presence . Opportunities forcareer growth and continuous skill development . Competitive salary and performance-based incentives. Acollaborative and dynamic work environment . Exposure to international clients andmultilingual customer engagement opportunities . Health Insurance Cover Cross-Project ExposureTo Apply:Send your resume to namita@whizcrow.com with the subject line"Online Reputation ManagementApplication – [Your Name]" .

  • Content Writing Internship in Rohini

    2 weeks ago

    Delhi, India Online Reputation Manage Full time

    Job Description Selected Intern's Day-to-day Responsibilities Include - Researching and writing high-quality content like product descriptions, user manuals, website content, etc. - Optimizing content for search engines using keywords, meta tags, and other SEO techniques - Collaborating with other teams, like designers and developers, to align content with...

  • Graduate Trainee

    4 weeks ago

    New Delhi, India Dentsu Creative Full time

    About the jobAbout Dentsu International India:Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle,each supported by its specialist divisions and scaled services. With best-in-class services...

  • Online Reputation Management

    1 week ago

    Delhi, Delhi, India Headsup Corporation Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Online Reputation Management (ORM) ManagerLocation: Pitampura, DelhiDepartment: Brand & MarketingExperience: 5–6 years in ORM/Digital Brand ReputationIndustry: D2C Personal Care / Wellness / Consumer BrandsKey Responsibilities:Monitor brand mentions and sentiment across platforms like Google Reviews, YouTube, Reddit, Instagram, and...

  • Senior Executive

    1 day ago

    New Delhi, India Dentsu Creative Full time

    About the jobAbout Dentsu International India:Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle,each supported by its specialist divisions and scaled services. With best-in-class services...

  • Reputation management expert

    4 weeks ago

    New Delhi, India Roaming Routes Travel Full time

    We’re Hiring! | Reputation Management Expert Location:Sector 142, Noida Shift Timing:USA Time Zone Company:Roaming Routes Travel Salary:As per market norms Education:Graduate Experience:2 to 5yearsAre you passionate about protecting and enhancing brand reputation across digital platforms? JoinRoaming Routes Travel , one of India’s leading travel...

  • Reputation management expert

    3 weeks ago

    New Delhi, India Roaming Routes Travel Full time

    We’re Hiring! | Reputation Management ExpertLocation: Sector 142, NoidaShift Timing: USA Time ZoneCompany: Roaming Routes TravelSalary: As per market normsEducation: GraduateExperience: 2 to 5yearsAre you passionate about protecting and enhancing brand reputation across digital platforms? Join Roaming Routes Travel, one of India’s leading travel...

  • Reputation management expert

    3 weeks ago

    New Delhi, India Roaming Routes Travel Full time

    We’re Hiring! | Reputation Management ExpertLocation: Sector 142, NoidaShift Timing: USA Time ZoneCompany: Roaming Routes TravelSalary: As per market normsEducation: GraduateExperience: 2 to 5yearsAre you passionate about protecting and enhancing brand reputation across digital platforms? Join Roaming Routes Travel, one of India’s leading travel...

  • Online Marketing Executive

    2 weeks ago

    New Delhi, India WINDONE ONLINE MARKETING PVT LTD Full time

    **Job description** We are seeking a talented and results-driven Online Marketing Executive to join our team As an Online Marketing Executive, you will be responsible for planning, implementing, and optimizing online marketing campaigns to drive brand awareness, increase website traffic, and generate leads You will work closely with the marketing team to...

  • Online Reputation Management Associate

    1 week ago

    Delhi, Delhi, India Atlys Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Atlys' mission is to enable every person on earth to travel freely.At Atlys, we believe that the path to creating a more open world is by making it efficient to travel. Travelers cite visas as the most frustrating pain point, and we're starting by automating that completely. We're looking for talented people who are interested in building the future of...

  • Brand Manager

    22 hours ago

    New Delhi, India Brij & Co. ( Apparel Merchandise & Uniforms) Full time

    We are seeking a passionate and performance-driven Brand Manager - Online Sales to take charge of our own Apparel Brand and drive growth across D2C channels. The ideal candidate will be responsible for developing and executing online strategies to build brand equity, increase traffic, and maximize conversions Key Responsibilities: Brand Strategy and...