Guest Relations Executive

2 days ago


New Delhi, India Purple Corp. Full time

Roles & Responsibilities:- Greet and assist walk-in clients, visitors, and channel partners at the sales office or project site. - Coordinate site visits, ensure proper arrangements, and inform the sales team in advance. - Maintain visitor records and update daily walk-in reports. - Provide guests with brochures, project details, and amenities overview as needed. - Manage front-desk activities, calls, and appointment scheduling. - Ensure the reception and sales lounge area are tidy, organized, and presentable. - Follow up on client appointments. - Coordinate with internal teams (sales, admin, housekeeping) for seamless guest experience. - Handle client queries politely and escalate concerns to appropriate team members.Required Skills & Attributes:- Pleasant personality with excellent communication and interpersonal skills - Proficient in MS Office (Word, Excel, Outlook) - Good command of English, Hindi, and local language - Customer-focused attitude and professional grooming - Ability to multitask and handle pressure in a fast-paced environmentQualifications:- Graduate in Hospitality, Business Administration, or any relevant field - Minimum 1 year of experience in guest relations/front office, preferably in real estate, hospitality, or service sector



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