Sales Executive

4 weeks ago

New Delhi, India AIWO Full time

Role Overview:We are seeking a proactive and persuasiveSales Executiveto join our dynamic team. The ideal candidate will engage with potential and existing customers viacalls, emails, WhatsApp, and SMSto drive conversions, nurture leads, upsell/cross-sell services and products, and ensure a positive customer experience throughout the journey. Key Responsibilities: Lead Communication & Conversion:Engage with inbound and outbound leads viaphone calls, WhatsApp, email, and SMS. Convert qualified leads into consultations, product purchases, or program sign-ups. Explain product/service features and benefits clearly and persuasively.CRM & Follow-up:Maintain accurate and updated records inZoho CRMor designated platform. Send timely follow-ups and reminders via chosen channels. Use tagging and workflows to move contacts through the funnel.Customer Support & Objection Handling:Handle customer queries related to pricing, appointments, program details, and logistics. Understand and resolve objections professionally.Collaboration:Coordinate with front desk, marketing, and operations teams to ensure smooth customer onboarding. Share customer feedback with internal teams for process improvement.  Reporting:Submit daily/weekly reports on lead status, conversions, follow-ups, and customer feedback.Required Skills & Qualifications:Minimum1–3 years of experiencein telesales, inside sales, or customer service roles. Excellentverbal and written communicationskills in English, Hindi and Tamil Strong command overWhatsApp Business, Email etiquette, and professional texting. Experience working with CRM systems likeZoho CRM(preferred). Persuasive, target-driven, and good at multitasking. Patient, empathetic, and a good listener. Bonus Points If You Have:Experience inhealthcare, wellness, or preventive careindustries.Working Conditions:Mode:In-Office Work Days:Monday to Saturday Timings:9:00 AM – 6:00 PM Location:AIWO Wellness Center, TVH Beliciaa Towers, MRC Nagar, Chennai

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