Admission Executive

2 days ago

New Delhi, India XYLEM LEARNING Full time

We are seeking a dedicated and personable Admission Executive to lead and manage our student admission process. As the first point of contact for prospective students and their families, you will play a vital role in guiding them through each step of the enrollment journey. This position requires a proactive communicator with strong organizational skills and the ability to represent our institution with professionalism and care.Key Responsibilities Managing Student Inquiries: Respond to inquiries from prospective students and parents through phone, email, and in-person interactions. Share clear, accurate information regarding academic programs, entry requirements, and the application process. Application Processing: Review applications to ensure they are complete and accurate. Track and manage essential documentation such as transcripts and test results. Admission Guidance: Support applicants and their families throughout the admission process. Provide clear guidance, address questions, and offer personalized assistance to ensure a smooth experience. Event Coordination: Organize and participate in admission-focused events, including campus tours, open houses, and info sessions. Represent the institution at external educational fairs and recruitment events. Data and Records Management: Maintain up-to-date records on prospective students and application statuses using CRM tools. Generate reports to evaluate trends and admission targets. Policy Compliance: Ensure all admission practices adhere to institutional policies and applicable regulations. Stay informed about changes in education policy and incorporate them into admission procedures as needed. Collaboration and Strategy: Work with the marketing team to plan and execute effective student recruitment initiatives. Coordinate with academic departments to address applicant-specific queries or requirements. Continuous Improvement: Collect and analyze feedback from applicants and newly enrolled students to refine the admission experience. Experience: Prior experience in admissions, student counseling, or customer service is an advantage. Key Skills: Excellent communication and interpersonal abilities Strong organizational and time-management skills Familiarity with CRM systems and MS Office Problem-solving aptitude with attention to detail Ability to manage multiple tasks under pressure

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