Senior IT Support Engineer

3 weeks ago


Bengaluru, India e-Hireo Full time

Position : Sr IT Support Engineer.

Location : Bangalore(Hybrid).

Experience : 6-10 Yrs.

Notice Period : Immediate/Serving/30 Days.

Skills : Jira, L2+ Support, Linux, Windows, Mac, Microsoft 365.

Essential :

- 1st through 2nd line support experience using a ticketing system such as Jira helpdesk to track and respond to requests.

- Linux OS experience (CentOS/Redhat/Unbuntu) to a medium/advanced level.

- Microsoft 365/Azure management with powershell/graph.

- Microsoft OS experience (Windows 10/11) and Windows Active Directory User management and knowledge of AD infrastructure management.

- Hardware/software troubleshooting with regards to user laptops/applications.

- Networking knowledge, subnets, routing, VLANS, DNS, DHCP.

- Security conscious with understanding of general IT security concepts and methodologies.

- Exposure to Vmware and use/management of a virtual machines in general.

Knowledge of Proxmox would be advantageous.

Desirable :

- Computer Science or relevant Degree.

- Experience of working in a Software Development company.

- Experience of 3rd line support work.

- Experience with Atlassian suite of products.

- Switch, Firewall management, PFsense/Meraki hardware advantageous.

- Experience with AWS or other Cloud platforms.

(ref:hirist.tech)

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