Senior IT Support Engineer
3 weeks ago
Position : Sr IT Support Engineer.
Location : Bangalore(Hybrid).
Experience : 6-10 Yrs.
Notice Period : Immediate/Serving/30 Days.
Skills : Jira, L2+ Support, Linux, Windows, Mac, Microsoft 365.
Essential :
- 1st through 2nd line support experience using a ticketing system such as Jira helpdesk to track and respond to requests.
- Linux OS experience (CentOS/Redhat/Unbuntu) to a medium/advanced level.
- Microsoft 365/Azure management with powershell/graph.
- Microsoft OS experience (Windows 10/11) and Windows Active Directory User management and knowledge of AD infrastructure management.
- Hardware/software troubleshooting with regards to user laptops/applications.
- Networking knowledge, subnets, routing, VLANS, DNS, DHCP.
- Security conscious with understanding of general IT security concepts and methodologies.
- Exposure to Vmware and use/management of a virtual machines in general.
Knowledge of Proxmox would be advantageous.
Desirable :
- Computer Science or relevant Degree.
- Experience of working in a Software Development company.
- Experience of 3rd line support work.
- Experience with Atlassian suite of products.
- Switch, Firewall management, PFsense/Meraki hardware advantageous.
- Experience with AWS or other Cloud platforms.
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