Worldline - Vice President - Merchant Risk Management

3 weeks ago

Mumbai, Maharashtra, India Worldline Global Services Private Limited Full time

The Opportunity:

Lead the 1st Line of Defense for Worldline India's Merchant Risk Management, with end-to-end responsibility for underwriting, AML/CTF, credit and fraud risk management across our Merchant Services businesses. Manage a team of ~80 risk specialists overseeing Instore (POS), Online (E-commerce), Recurring Mandate, and Bills Payment operations.

Key Responsibilities:

- Strategic Leadership: Direct all Merchant Acquiring Risk Management operations across multiple payment channels

- Team Management: Lead 80+ risk professionals handling underwriting, AML/CTF, credit and fraud risks

- Risk Assessment: Review enterprise merchant underwriting assessments and document risks for management committees

- Financial Analysis: Interpret merchant financials, evaluate credit risk ratings, and implement chargeback risk mitigation

- Regulatory Compliance: Ensure adherence to KYC/AML/CFT regulations and RBI guidelines

- Transaction Monitoring: Oversee AML and fraud monitoring operations with qualitative investigations

- Portfolio Management: Monitor merchant exposure, credit quality, and implement loss mitigation actions

- Policy Development: Collaborate on Merchant Risk Acceptance and KYC policies

- Stakeholder Relations: Maintain relationships with banks, card schemes, and regulators

- Technology Implementation: Lead Merchant Risk Toolkit deployment and stay current with PayTech trends

- Team Development: Mentor staff in risk management best practices

Technical Skills & Qualifications:

- Education: Bachelor's degree in Finance, Business, Economics, or Risk Management (Master's preferred)

- Experience: 10+ years senior fraud risk management experience with acquirers, PSPs, or digital lending

- Leadership: Proven senior management and large team leadership experience

- Risk Expertise: Deep knowledge of KYC/ML/Fraud Risk, Credit/Chargeback Risk, and Business Risk (SME experience advantageous)

- Regulatory: Advanced AML/CTF risk management and KYC due diligence expertise

- Financial: Strong understanding of financial statements, credit analysis, and modeling

- Technology: Experience with AML/Transaction monitoring software and fraud detection tools

- Communication: Excellent interpersonal and stakeholder management skills

- Personal: Results-oriented, proactive, flexible with travel availability

(ref:iimjobs.com)

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