SAP Service and Warranty Functional Analyst

6 days ago


Pune, India Ad Astra Consultants Full time

Key Skillsets : SAP PM, SAP CS/Service Management, SAP Warranty Claims : Relevant work experience of 5-12 years required.


Job Description :


The SAP Service and Warranty Functional Analyst develops & maintains a "super-user" level of understanding of the existing supply chain business processes in Procurement, Service and Warranty, Manufacturing Operations, Logistics, Inventory and EWM areas, including the management of data and process flows.

- Ideates in design, development and implementation of best practice solutions and improvements to Service, Sales and Supply Chain cross functional processes and work with business and IT teams to promote business transformation leading to digitization of supply chain.

- This is an extensive hand-on position and requires min. of 7-10 years with SAP SWM configuration expertise of various modules in S/4 HANA or ECC 6.0 especially in the Service, Warranty, Sales and Supply Chain area, like MM, CS, PP, EWM.

- Initiates new methods and procedures designed to maintain the integrity of all processing functions in conjunction with Service, Sales and Supply Chain functional support.

- Possess the skill sets necessary to :

1. Understand the data requirements for legacy to SAP migration.

2. Extract required data from source locations and compile and validate for final evaluation

3. Lead production support and business operations support.


- Provide SAP solution demonstrations to team, business partners and leadership, including end user support.

- Develop innovative and reliable insights through use of descriptive, diagnostic, predictive and prescriptive analytical techniques.

- Provide excellent customer service to all Cummins DBS Service and Warranty business partners

- Experience with development work on eCommerce front end to SAP CS module is desirable.

- Cross Functional experience with FICO, PP, QM, PM, MM, PM etc.

- Lead production support and business operations support for global support.

- Should be able to work in multiple shifts in a follow the sun model.

- SAP Certification is mandatory

(ref:hirist.tech)
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