Sales Enablement Trainer

Found in: Talent IN 2A C2 - 3 weeks ago

Gurugram, India Concentrix Full time

Industry : ITES / IT (IT Hardware & Software Sales)


The Role:

We are looking for an Program Manager (Sales Enablement Trainer & Coach), responsible for facilitating and delivering targeted, focused HPS training interventions to teach and strengthen skills and knowledge aligning our HPS Operating Model globally and on a regional level, whilst providing tactical production support to the business This will include onboarding / HPS soft skill training, recursive training, leadership development, HPS Certification/compliance etc.


Essential Job Elements:

• Provide or facilitate HPS skills-based learning provision for all employees where required and appropriate

• Partner with B2B Sales Services Leadership teams to assess and identify HPS client health risk drivers

• Partner with B2B Sales Services Leadership teams to develop and maintain strategic HPS roadmaps to drive customer retention and expansion

• Plan and lead high-impact initiatives to improve scaled sales efficiency and effectiveness based on the HPS outcome

• Continually assess HPS operational risks and leverage the operational understanding of client/stakeholder processes to develop and implement corrective action plans globally

• Offer HPS administrative support by providing the necessary reports from the HPS tool including Compliance and Certification results

• Build a culture of globally consistent HPS best practices through continuous improvement by actively collecting feedback and recommending changes to optimize sales delivery

• Ensure all new delegates receive full induction training to achieve excellent HPS skills and knowledge at a level proficient for their role

• Ensure all new delegates into leadership roles receive induction training to achieve excellent HPS skills and knowledge at a level proficient for their role

• Ensure all employees receive continuous appropriate development to maintain competent skills and knowledge at a level technically proficient in their role

• Ensure all employees in leadership roles receive continuous appropriate development to maintain competent skills and knowledge at a level technically proficient in their role

• Ensure a support program is in place post induction training to meet ongoing developmental needs

• Utilize appropriate delivery techniques in a blended learning environment.


Profile and Experience:

Required:

• 7 - 9 years of related Sales / Sales enablement / B2B sales and / or training experience. Strong ability to coach and inspire confidence in others

• Highly Preferred B2B exposure


Preferred:

• Excellent facilitation and presentation skills with the ability to exercise mature judgment

• Desire and ability to work with different business technologies

• Experience in developing classroom and virtual training solutions and understanding of Learning and Development theories and models

• Previous experience in delivering sales specific training programs which enable inexperienced teams to achieve sales KPIs within a set timeframe

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