Monitoring Engineer

3 weeks ago

Bengaluru, India Insight Global, LLC Full time

Job Title: LLM System Monitor - Site Reliability Engineer (SRE). Location: Bangalore, India (Hybrid - Onsite 3 Days/Week). Type: Full-Time (Insight Global at Cisco).Required Skills & Experience :- 3+ years of experience monitoring and responding to incidents in a globally deployed web application.- Strong experience with microservices architecture on Kubernetes.- Deep understanding of observability tools and operational metrics (Grafana, Prometheus, P99, etc.- Familiarity with AWS services or any major cloud provider.- Excellent communication and customer service skills - must be able to clearly articulate status and updates to technical and non-technical stakeholders.- Ability to ramp up quickly, take ownership, and work independently in a fast-pace.Key Responsibilities :- Monitor Grafana dashboards and observability tools to detect failures and performance issues.- Act as the primary SRE for incident response, initiating reports from automated alerts or joining active incident channels.- Serve as the main point of contact during incidents, delivering frequent updates to customers and incident commanders.- Interpret operational metrics such as Quantiles, P99, and Prometheus data to assess system health.- Track and manage permutations of a globally deployed microservices architecture running on Kubernetes.- Collaborate with engineering and support teams to resolve issues quickly and efficiently.- Maintain strong communication and customer service throughout incident lifecycles.- Utilize foundational knowledge of AWS or other cloud platforms to support infrastructure monitoring.- Ramp up quickly on existing systems and processes. Why Join?- Work with cutting-edge LLM infrastructure at Cisco.- Full-time opportunity with Insight Global.- Hybrid flexibility - onsite in Bangalore 3 days/week.- Immediate interviews and onboarding.- Competitive compensation. (ref:hirist.tech)

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