Senior Program Manager

Job posting title: Senior Program Manager Profession: Engineering Discipline: Program Management Location: Hyderabad Travel: 0 to 15% Product: Azure Division: C+AI: C+E: Enterprise commerce The Azure Commerce and Ecosystems (C+E) is the meeting point of business, technology, and customer solutions. The C+E team is passionate about crafting rich experiences that empowers customers to successfully consume Microsoft products and our partners and sellers to catalyze Microsoft’s large enterprise business and grow market share. We enjoy solving hard problems and are on quest to relentlessly modernize our ecosystem, so we remain as innovative and competitive as the products we are helping monetize To help us on this transformative charter we need an experienced product manager to join a talented team of product managers, engineers, data scientists, User Experience Designers. As a Senior Product Manager, you will be at the forefront of landing exciting solutions that drive ease of doing business value and create a seamless experience to our discerning and ever-growing user and partner base. You will have a unique opportunity to shape the modernization roadmap and leverage cloud-at-scale and AI/ML to craft elegant solutions for every step of the customer and partner experience journey. You will have creative encounters with problems encompassing large product catalog, recommendations, deal modelling, user management etc. So, if you are brimming with ideas, carry a strong product mindset, have the ability to combine customer empathy, use cases with experimentation and data analysis to curate and deliver an MVP, we want you on our team In this role, you will own: • Product planning and life-cycle management • Analyzing internal data, demonstrating customer insights from surveys and NPS; gathering requirements from stakeholder interviews and advocates • Integrating customer/user voice, research, and analysis into product requirements to build rich experiences. Responsibilities • Articulate, justify and execute a compelling vision for Commerce experiences. • Passionately represents customers, their scenarios, and priorities in all aspects of product journey. • Drive customer discussions and transform customer insights into product roadmaps that empower customers to do more, enhance usability and drives customer delight. • Define and own the product roadmap, priority, and execution of Commerce Licensing capabilities. • Proven ability to lead through ambiguity and driving alignment with different stakeholders. • Collaborate extensively with internal teams across the Commerce ecosystem to drive strategic initiatives and feature work. • Proven sense of high accountability and self-drive to take on and see-through big challenges. • Drives engineering agility by enabling engineers to release and measure their changes rapidly with high quality. • Passion to lead from the front and influence others to follow with data and customer advocacy. Qualifications • Deep customer & user empathy, and ability to identify customer needs. • Bachelor’s degree or higher in computer science or a related field, or equivalent experience and MBA from premium institute is preferred. • 10+ years of software product management experience, including at least 7 years designing and building enterprise grade products and services. • Strong interest in customer-facing products with experience in delivering UX transformation. • Strong collaboration skills to impact/influence engineering and partner teams. • Keen sense of ownership, drive, and entrepreneurial mindset to build trust with internal and externals stakeholders. • Excellent communication skills and the ability to engage with leadership teams in product vision. • Exceptional problem solving, strategic thinking and technical acumen. • Thrives in fast-paced, dynamic, and demanding environments – looking for a challenge Additional Details The Cloud + AI, Commerce and Ecosystems (C+E) team enables one of Microsoft’s most business-critical needs: digital monetization of products and services. C+E is developing some of Microsoft’s largest scale, most business-critical cloud services. These services have a huge global footprint of over 240 markets and processes millions of transactions daily, billions of dollars in revenue, with volumes growing rapidly as Microsoft transitions to a fully cloud-powered services and devices company. The Enterprise Commerce team (EC), within C+E, powers all of Microsoft’s key businesses – including Azure, Microsoft 365, and the Windows Store. The platform powers the licensing business for millions of customers, enabling them to use Microsoft software and services across cloud, on-premises, and hybrid scenarios. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.