
SSIS, SSRS Support Lead
13 hours ago
Position -- Permanent
Role – SSIS/SSRS Support Lead
Experience – 10+ Years
Location – Chennai/Bangalore
Work Mode – WFO
Shift – Rotational (Morning, Afternoon, Night)
About the Company
- Movate is a new age services company that harnesses the power of digital technologies to reimagine customer engagements.
- We enable businesses to anticipate and face disruptions effectively through our digital, technology and support services.
- We are a global customer experience and technology consulting services provider and a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises.
- We have a diverse team of over 11,500 customer-centric thinkers, collaborators, and co-creators across 20 global locations.
Key Skills
- 10+ years’ database and application development and support experience.
- Proven SQL Language Experience with highly performing SQL.
- Experience developing and troubleshooting SSIS packages.
- Experience developing reports and dashboards using tools like Sisense and SSRS.
- Experience with MS SQL Server.
- Knowledge of Data Modeling concepts.
- Experience with one or more scripting languages (e.g., Python, PowerShell, etc.).
Role & Responsibilities
- Lead the Operations team, driving strategic direction, Job Monitoring, Scheduling, Configuration and Maintenance of Batch Jobs.
- Act as the primary contact for user inquiries, troubleshooting and resolving issues to ensure a seamless experience.
- Develop and implement operational processes, guidelines, and best practices to streamline support operations and enhance user satisfaction.
- Log, prioritize, and collaborate with product teams on resolving bugs and complex technical issues.
- Monitor critical issues, escalate as needed, and provide workarounds for unsupported functionality.
- Also help troubleshoot, triage the daily issues and guide the team for any assistance in solving any tickets.
- Assist in refining Service Level Agreements (SLAs) to enhance service delivery and user satisfaction.
- Create, modify, and troubleshoot SSIS packages, Stored Procedures, SQL Queries, Automation Processes and SQL Jobs with an eye on performance.
- Convert, manipulate and prepare large volumes of data for ingestion into our systems using SQL Server integration tools.
- Create, modify and troubleshoot reporting queries in SQL Server 2019.
- Maintain and support data ingestion tools and automation scripts.
- Manage and resolve data-related issues that are reported by customers and internal employees.
- Conduct quality and business logic checks on all data into and out of systems.
- Maintain high customer satisfaction with customer service, technical and consultative skills, and acquired knowledge of the work product.
Pay range and compensation package
- Competitive salary based on experience and qualifications.
Equal Opportunity Statement
- We are an equal opportunity employer and are committed to creating a diverse and inclusive
workplace.
- We encourage applications from all qualified individuals regardless of race, gender, age, sexual
orientation, disability, or any other characteristic protected by law.
Qualifications
- Bachelor’s degree in computer science, Information Systems, Business Administration, or a related field.
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