American Express

2 months ago

Gurugram, India American Express Full time

Job Description :


You Lead the Way. Weve Got Your Back :


With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company's success. Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together.


The Global Services Group (GSG) organization delivers extraordinary customer care to Card member, Merchants, & Commercial clients around the world while providing best in-class Credit, Collections, & Fraud services. The GSG Late-Stage Collection Strategy is responsible for enabling US and International Collection organization by developing and optimizing placement, segmentation, pricing, and treatment strategies across the entire collections lifecycle. Late Stage Collection Strategy team will drive enhanced collections effectiveness, reduce operational risk, accelerate digital outreach, and expand treatment options, thereby driving various functional business Include :


- Design/Develop late stage collection strategies & multiple treatment offers across globe by leveraging data analytics to drive higher collection effectiveness.


- Systematically identifying out of pattern trends across collection lifecycle in a timely manner. Develop and implement solutions to overcome out of pattern trends.


- Working independently assuming responsibility for the development, validation and implementation of Collections projects


- Collaborate with global teams evaluating processes and making suggestions for process and system improvements.


- Interacting with all levels of the organization across multiple time zones


Qualifications :


- Up-to 3 years of experience in related field.


- Bachelor's Degree or equivalent, preferably in a quantitative field


- Post-graduate degree in a quantitative field


- Proven thought leadership, Strong problem solving and communication, relationship

management skills


- High Proficiency on Hive/SQL/Big Query/Python/Statistical packages is essential


- Conceptual and creative thinker with extensive background and interest in quantitative business analytics


Compliance Language :


We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life.


Benefits include :


- Competitive base salaries


- Bonus incentives


- Support for financial-well-being and retirement


- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on

location)


- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need


- Generous paid parental leave policies (depending on your location)


- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)


- Free and confidential counseling support through our Healthy Minds program


- Career development and training opportunities


American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

(ref:hirist.tech)

  • American Express | Senior Product Manager | gurugram

    3 weeks ago

    gurugram, India American Express Full time

    You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a...

  • American Express | Senior Product Manager | gurugram

    3 weeks ago

    gurugram, India American Express Full time

    You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a...

  • American Express | Customer Service Associate | gurugram

    1 month ago

    gurugram, India American Express Full time

    You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a...

  • American Express | Customer Service Associate | gurugram

    1 month ago

    gurugram, India American Express Full time

    You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a...

  • American Express

    6 days ago

    Gurugram, India American Express Full time

    You Lead the Way. We've Got Your Back:With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create...

  • American Express | Human Resources Analyst

    6 days ago

    gurugram, India American Express Full time

    You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a...

  • American Express | Team Leader Compliance

    6 days ago

    gurugram, India American Express Full time

    Please share your cv at Kanika.sharma17@aexp.comLocation - GurgaonExp - 4 - 8 yearsExperience: The primary focus of this role will be to support the Director of Global Transfer Pricing in managing transfer pricing audits internationally. The candidate will also support to ensure that all intercompany transactions follow relevant transfer pricing regulations...

  • American Express

    4 weeks ago

    Gurugram, India American Express Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create...

  • American Express

    4 weeks ago

    Gurugram, India American Express Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create...

  • American Express

    2 months ago

    Gurugram, India American Express Full time

    Job Description :You Lead the Way. We've Got Your Back :Join Team Amex :With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, youll learn...

  • American Express

    4 weeks ago

    Gurugram, India American Express Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create...

  • American Express | Account Protection Specialist

    1 month ago

    gurugram, India American Express Full time

    Join Team Amex and let's lead the way together.How will you make an impact in this role?Making a pro-active attempt to identify fraudulent charges via inbound and outbound callsAnswer inbound calls from Card members and set up/action fraud cases on callsReview fraud claims from Card members to make a decision, to either accept the claim from the Card member...

  • American Express | Account Protection Specialist

    1 month ago

    gurugram, India American Express Full time

    Join Team Amex and let's lead the way together. How will you make an impact in this role? Making a pro-active attempt to identify fraudulent charges via inbound and outbound calls Answer inbound calls from Card members and set up/action fraud cases on calls Review fraud claims from Card members to make a decision, to either accept the claim from the Card...

  • American Express | SharePoint Power Platform Engineer | gurugram

    4 weeks ago

    gurugram, India American Express Full time

    You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a...

  • American Express | SharePoint Power Platform Engineer | gurugram

    4 weeks ago

    gurugram, India American Express Full time

    You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a...

  • American Express

    2 months ago

    Gurugram, India American Express Full time

    Job Description :Join Team Amex Lead the Way. Weve Got Your Back. With the right support, people and businesses have the power to make incredible progress. When you join Team Amex, you become part of a global and diverse community committed to backing our customers, communities, and each other. Here, youll have the opportunity to learn and grow, developing a...

  • American Express

    2 months ago

    Gurugram, India American Express(India)private limited Full time

    Job Description :About American Express :You Lead the Way. Weve Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether were supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our...

  • American Express

    4 weeks ago

    Gurugram, India American Express Full time

    Responsibilities:- Collaborate with various process and product owners to manage and/or own product roadmaps for all FAS CoE Applications- Partner with process owners and tech team to support Program Increment (PI) planning and execution- Partner with GFO teams to gather, prioritize and channelize automation requests to the right team- Create and manage a...

  • American Express | Sales Team Lead | gurugram

    4 weeks ago

    gurugram, India American Express Full time

    You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a...

  • American Express | Sales Team Lead | gurugram

    1 month ago

    gurugram, India American Express Full time

    You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a...