Accountant Team Lead
4 weeks ago
Role: Tax Analyst Lead
Department: Finance & Accounting
Employment Type: Full Time, Permanent
Role Category: Accounting & Taxation
Job Description
- Good experience and knowledge on all the compliance aspects in People management
- Good knowledge in terms of quality monitoring and MIS aspects.
- Good experience in presentation and client interaction.
- Familiar with multiple documentation process in terms of FMEA, SOP etc.,
- Analytical ability in terms of data reconciliation with good excel knowledge.
- Good knowledge on various types of MIS activities.
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Excellent verbal, written communication, interpretation, and active listening skills
- Should have good command and Fluency over English, Hindi + Any other regional language will be added advantage.
- Ability to assimilate process knowledge quickly and efficiently.
- Should be comfortable working from office.
- Being proactive and show the utmost respect for customers time.
- Good time management, ensuring all contacts with customers add value.
- BPO/Call Centre Experience and Tools used in their work.
- People Management / Team Handling Experience.
- Knowledge on OB/IB call handling skill
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