Senior Customer Support Engineer
3 days ago
About UsStitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions. We’re building next-generation healthcare automation powered by AI. Our platform helps health systems streamline operations, reduce administrative overhead, and improve patient financial experiences. As we scale, we’re expanding our team to ensure every customer gets world-class assistance and rapid issue resolution.Role OverviewAs a Senior Customer Support Engineer, you’ll be the bridge between our customers and our engineering team. You’ll diagnose complex technical issues, lead root cause analyses, and ensure smooth customer integrations with our AI platform. This role requires strong technical troubleshooting, API familiarity, and an understanding of customer data workflows.Key ResponsibilitiesServe as the primary technical contact for enterprise customers, resolving escalated support cases.Troubleshoot API integrations, data ingestion issues, and voice AI performance within production environments.Collaborate with product, engineering, and QA teams to reproduce bugs and propose scalable solutions.Build and maintain scripts, knowledge base tools, and dashboards for monitoring key system performance metrics.Lead onboarding sessions and technical walkthroughs for new healthcare customers.Analyze recurring issues and design automation scripts or diagnostics to reduce response time.Qualifications5+ years of experience in technical support, implementation engineering, or solutions engineering (SaaS or AI platforms preferred).Strong troubleshooting skills in RESTful APIs, JSON payloads, Python scripting, and SQL queries.Experience working within cloud environments (AWS, GCP, or Azure).Ability to diagnose pipeline issues using system logs and monitoring tools.Excellent written and verbal communication skills, with the ability to clearly explain technical concepts to non-technical users.Nice to HavePrior work with AI or NLP-based products.Familiarity with observability tools like Datadog, Sentry, or Grafana.Knowledge of HIPAA-compliant infrastructure design.Why Join UsYou’ll work with an innovative team redefining how healthcare systems operate. We value technical curiosity, cross-functional collaboration, and a shared passion for building reliable AI solutions that make a measurable difference in healthcare.What We OfferOpportunity to work on cutting-edge AI technology with real-world impactCompetitive compensation and benefits package
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Senior Frontend Software Engineer
3 weeks ago
Prayagraj, India Giv Full timeCompany DescriptionGiv is an all-in-one care management platform designed for agencies supporting individuals with intellectual and developmental disabilities (IDD). Our solution streamlines operational tasks, enabling direct service providers (DSPs) to concentrate on delivering quality care. Giv equips staff across group homes, day programs, HCBS, supported...
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Senior Data Scientist
2 weeks ago
Prayagraj, India Tonik Full timeJob Title: Senior Data Scientist Location: DLF Cybercity, Porur, Chennai- India Experience: 8 - 12 YearsAbout the Job:We are looking for a highly skilled and impact-oriented Senior Data Scientist to design, develop, and scale machine learning solutions that support critical decision-making across Credit Risk, Customer Growth, Marketing, and Operations in...
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Senior Data Scientist
2 weeks ago
Prayagraj, India Tonik Full timeJob Title: Senior Data Scientist Location: DLF Cybercity, Porur, Chennai- India Experience: 8 - 12 YearsAbout the Job:We are looking for a highly skilled and impact-oriented Senior Data Scientist to design, develop, and scale machine learning solutions that support critical decision-making across Credit Risk, Customer Growth, Marketing, and Operations in...
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Sales & customer support executive (us hours)
3 weeks ago
Prayagraj, India Bigtoe Full timeWe’re looking for a smart, proactive, and well-spoken Sales & Customer Support Executive to join our growing team. You’ll be the voice of Bigtoe — helping potential customers book services, answering questions, and ensuring every interaction leaves them smiling.This is not a script-based call center job. You’ll be expected to think, understand our...
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Senior Data Engineer
2 weeks ago
Prayagraj, India SAIVA AI Full timeWe are building the future of healthcare analytics. Join us to design, build, and scale robust data pipelines that power nationwide analytics and support our machine learning systems. Our goal: pipelines that are reliable, observable, and continuously improving in production.This is a fully remote role, open to candidates based in Europe or India, with...
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Senior accountant
2 days ago
Prayagraj, India MINTWELL AUTOTECH EXPORT PRIVATE LIMITED Full timeCompany DescriptionMintwell Autotech Export Private Limited is India’s leading supplier and exporter of premium automotive spare parts, specializing in two-wheeler (2 W) and three-wheeler (3 W) components. Established in 2017, we have built a strong reputation for quality and reliability. Headquartered in Delhi, our ISO 9001:2015 certified facility serves...
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Senior ai
2 days ago
Prayagraj, India Cognita Innovative Solutions Full timePlease be aware. We don't hire without loads of relevant experience. And secondly, we don't pay European salaries for any offshore job. We can however give you a promissing career with nice bonusses. Senior AI / LLM Engineer – Legal‑AI Portal (Remote · India‑based talent welcome) Please do not respond if you dont have extensive experience. You will...
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Senior ai
2 days ago
Prayagraj, India Cognita Innovative Solutions Full timePlease be aware. We don't hire without loads of relevant experience. And secondly, we don't pay European salaries for any offshore job. We can however give you a promissing career with nice bonusses. Senior AI / LLM Engineer – Legal‑AI Portal (Remote · India‑based talent welcome) Please do not respond if you dont have extensive experience. You will...
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Senior automation engineer
2 days ago
Prayagraj, India The Lightning Group Full timeWho are we? At Lightning Group, we empower non-technical founders to build, fund, and scale revenue-focused tech companies. We enjoy pushing tech boundaries and developing ground-breaking applications. Our cross-functional, high-performing teams support the founders in all aspects of product development, from initial strategy through product discovery and...
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Senior React Native Mobile Engineer
2 weeks ago
Prayagraj, India ploy Full timeAbout the role:React Native Mobile engineer will be involved in developing and maintaining both the front-end and back-end aspects of our applications. Must have experience deploying mobile apps end-to-end.You will be building an entire react native mobile application from scratch, which includes both Front-end and parts of back-end.Experience: 4-7 years...
