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Holidays Supply

3 months ago

Gurugram, India MakeMyTrip Full time

Role: Holidays Supply

Level: Assistant Manager/Senior Executive

Reporting To: Senior Manager - Holidays

Location: Gurgaon


About the Function:


The role incumbent will be a part of the Holiday Supply team. With an earnest understanding of Indian consumers' travel preferences, the Holidays team offers a vast range of holiday packages for destinations across the world. This business caters to various segments of travelers traveling to every part of the globe. While the dynamic or customized travel and tour packages offer consumers an option to create and design their own holiday, the fixed departure holiday packages have a predesigned itinerary. The Holidays Supply team manages supply from independent hotels, chain hotels, and DMCs across domestic and international markets. Leading in a highly competitive market is the goal to success.


About the Role:


This role is pivotal as it has direct relation to the expansion of our Holiday activities business by managing and expanding our portfolio of tour activities and experiences. You, the role holder will be responsible for negotiating contracts with suppliers, ensuring competitive pricing, and maintaining strong relationships to secure the best deals for our customers. This role requires a blend of strategic thinking, negotiation skills, and industry knowledge to drive growth and profitability.


What will you be doing:


  • Building and maintaining strong relationships with tour operators and activity providers globally, ensuring a diverse and competitive supplier base.
  • Leading contract negotiations to secure favorable terms, pricing, and allocations, utilizing market insights and competitive analysis to drive advantageous agreements.
  • Identifying and onboarding new tour activities that align with market trends and customer preferences, enhancing our product portfolio and ensuring a compelling offering.
  • Conducting thorough market analysis to identify opportunities, monitor industry trends, and evaluate competitive positioning to inform strategic decisions and product enhancements.
  • Monitoring supplier performance against quality and service standards, implementing corrective actions and fostering continuous improvement.
  • Utilizing data analytics and reporting tools to evaluate contract effectiveness, optimize pricing strategies, and enhance product selection based on customer demand and profitability.
  • Ensuring all contracting activities comply with legal and regulatory requirements, mitigating risks and maintaining industry standards.
  • Collaborating closely with marketing, sales, and operations teams to align contracting strategies with business objectives, supporting overall company growth and customer satisfaction.


Qualification and Experience:


A bachelor’s or master’s degree from a reputed institute, along with 2 to 6 years of experience in a Holidays Supply or a similar role.


Key Success Factors for the Role:


  • Excellent communication, interpersonal, and stakeholder management skills with a keen eye for detail.
  • Proficiency in interpreting data to generate insights that drive revenue growth and business enhancements.
  • A basic understanding of SQL is advantageous.