AGM- TES Lead

1 day ago

Meerut, Uttar Pradesh, India Vodafone Idea Limited Full time

Location- Lucknow, Meerut

Job Purpose

Circle TES lead is responsible for Customer Opportunity - Feasibility, Service delivery and operations Life cycle management. This role will be accountable for Project Planning, Implementation, Schedule regular review meetings with customers and internal business to ensure customer deliverables as per agreement. Also ensure Committed SLA's are maintained during life cycle management.

Key Result Areas/Accountabilities

  • Accountable for end to end Enterprise customer experience management at circle.
  • Supports business team for technically viable solutions in collaboration with circle network team. Provide commercially viable and optimized solution for customer business case.
  • Responsible for Order to activation and customer life cycle management.
  • Acts as a SPOC to manage escalation for all Service Operations and maintain committed SLA's of uptime for enterprise customers.
  • Lead a team that delivers and maintains fixed line services as per committed TAT and SLA's for Enterprise customers both domestic and global.
  • Governance of MS partner / Off-net service providers/ circle SD teams
  • Engagement with cross functional team to enhance Order conversion to delivery and support business to accelerate the revenue realisation.

  • AGM- TES Lead

    5 days ago

    Meerut, Uttar Pradesh, India Vodafone Idea Limited Full time

    Location- Lucknow, MeerutJob PurposeCircle TES lead is responsible for Customer Opportunity - Feasibility, Service delivery and operations Life cycle management. This role will be accountable for Project Planning, Implementation, Schedule regular review meetings with customers and internal business to ensure customer deliverables as per agreement. Also...

  • AGM- TES Lead

    4 weeks ago

    Meerut, Uttar Pradesh, India Vodafone Idea Limited Full time

    Location- Lucknow, MeerutJob PurposeCircle TES lead is responsible for Customer Opportunity - Feasibility, Service delivery and operations Life cycle management. This role will be accountable for Project Planning, Implementation, Schedule regular review meetings with customers and internal business to ensure customer deliverables as per agreement. Also...

  • AGM- TES Lead

    2 weeks ago

    Meerut, Uttar Pradesh, India Vodafone Idea Limited Full time

    Location- Lucknow, Meerut Job Purpose Circle TES lead is responsible for Customer Opportunity - Feasibility, Service delivery and operations Life cycle management. This role will be accountable for Project Planning, Implementation, Schedule regular review meetings with customers and internal business to ensure customer deliverables as per agreement. Also...

  • TES Leadership Role

    1 day ago

    Meerut, Uttar Pradesh, India beBeeCustomer Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job PurposeThe role of Circle TES Lead is crucial in ensuring seamless customer experience management at the circle level.This position requires a high degree of collaboration with internal business teams and customers to deliver commercially viable solutions.Key Result Areas/Accountabilities include managing end-to-end enterprise customer experience,...

  • Regional Expansion Strategist

    8 hours ago

    Meerut, Uttar Pradesh, India beBeeBusiness Full time ₹ 1,00,00,000 - ₹ 1,80,00,000

    About the Role:The Area General Manager (AGM) is a pivotal figure in expanding franchise networks across designated regions. This includes identifying high-potential cities, strategizing expansion, and ensuring successful onboarding of franchise partners.Responsibilities:Market Analysis & Strategy:Collaborate with regional managers to identify cities with...

  • Agm-area Retail

    5 days ago

    Meerut, India Vodafone Idea Full time

    Job Req ID: 32182- Location: Meerut, IN- Function: Retail- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...

  • Agm - Warehouse & Logistics

    1 day ago

    Meerut, India Vodafone Idea Full time

    Job Req ID: 40207- Location: Meerut, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...

  • Agm - Warehouse & Logistics

    3 days ago

    Meerut, Uttar Pradesh, India Vodafone Idea Full time

    Job Req ID: 47024 - Location: Meerut, IN - Function: Commercial/ Finance - About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing...