Community Executive
2 days ago
The ideal candidate will be responsible for managing and engaging with the organization's online community in a way which builds brand awareness.They will work cross functionally with internal partners to understand business objectives in order to communicate effectively with customers.
Responsibilities
• Community Engagement: Develop and implement strategies to build and maintain a strong
community presence across various platforms, including social media, forums, different
community and user groups.
• Content Creation: Create engaging content that resonates with our target users, including
blog posts, newsletters, and social media posts/updates.
• User Support: Act as the primary point of contact for community inquiries, providing timely
and effective support to users.
• Event Management: Organize and manage community events such as webinars and online
discussions to foster engagement and knowledge sharing.
• Feedback Collection: Gather and analyze feedback from the community to inform product
development and enhance user experience.
• Collaboration: Work closely with the marketing, product, and customer success teams to
align community activities with overall company goals.
Qualifications
- Bachelor's degree or equivalent
- 1+ year in marketing, advertising or related role
- Strong written and verbal communication skills
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