Community Executive

2 days ago


Salem, India UPHILL HR Services Full time

The ideal candidate will be responsible for managing and engaging with the organization's online community in a way which builds brand awareness.They will work cross functionally with internal partners to understand business objectives in order to communicate effectively with customers.


Responsibilities

Community Engagement: Develop and implement strategies to build and maintain a strong

community presence across various platforms, including social media, forums, different

community and user groups.

• Content Creation: Create engaging content that resonates with our target users, including

blog posts, newsletters, and social media posts/updates.

• User Support: Act as the primary point of contact for community inquiries, providing timely

and effective support to users.

• Event Management: Organize and manage community events such as webinars and online

discussions to foster engagement and knowledge sharing.

• Feedback Collection: Gather and analyze feedback from the community to inform product

development and enhance user experience.

Collaboration: Work closely with the marketing, product, and customer success teams to

align community activities with overall company goals.


Qualifications


  • Bachelor's degree or equivalent
  • 1+ year in marketing, advertising or related role
  • Strong written and verbal communication skills



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