
TBO - Customer Success Manager
3 days ago
Customer Success Manager
TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world.
The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale.
The TBO journey began in 2006 with a simple goal to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK & Europe, Africa, Middle East, India, and Asia Pacific.
Today, TBOs product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo.
Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions.
TBOs approach has always been technology-first and we continue to invest on new innovations and new offerings to make travel easy and simple.
TBOs travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies.
Why TBO:
- You will influence & contribute to Building World Largest Technology Led Travel Distribution Network for a $ 9 Trillion global travel business market.
- We are the emerging leaders in technology led end-to-end travel management, in the B2B space.
- Physical Presence in 47 countries with business in 110 countries.
- We are reputed for our-long lasting trusted relationships.
- We stand by our eco system of suppliers and buyers to service the end customer.
- An open & informal start-up environment which cares.
Top Sights During Your Role Stay (Key Expectations):
- Measure key customer or site performance and developing clear product/tech plans for increasing volumes.
- Maximize product distribution from a technical perspective.
- Coordination between client and the onboarding team during the integration process Monitor the assigned clients API performance on day-to-day basis.
- Provide technical expertise on the integration of products and services, enlisting the assistance of subject matter experts as required.
- Work with Sales to develop account visit/call plan to ensure customer visits are managed in the most cost-effective manner.
- Actively engage with sales, product, support, and API development teams to troubleshoot post go-live support related issues.
- Report any possible issues to HQ for resolutions after identifying the priority level and commercial impact.
- Coordinate with Sales regarding any commercial related issues or tech concerns causing sales loss.
- Be first point of contact for the clients/tech houses in the region for all the API related queries.
Do you have what it takes (Must Haves)
- Bachelor's Degree from any engineering faculty preferred.
- Minimum 3 years experience in a client facing role.
- Ability to creatively solve challenging tech issues.
- Excellent communication skills to explain complex issues in a simple way to audiences from different backgrounds.
- Knowledge of REST API, XML, JSON, and similar technologies.
- Experience working with Databases & SQL.
(ref:iimjobs.com)
-
TBO - Assistant Treasury Manager
3 days ago
Gurugram, India TBO Full timeTBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale. The TBO journey began in 2006 with a simple...
-
Assistant Treasury Manager
2 weeks ago
Gurugram, India TBO Full timeTBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale. The TBO journey began in 2006 with a simple...
-
Marketing Intern
2 weeks ago
Gurugram, India TBO Full timeCompany Description TBO, a global platform aiming to simplify travel needs, connects travel buyers and suppliers worldwide. Founded in 2006, what began as an air ticketing company has grown into the leading B2A (Business to Agents) travel portal. Today, TBO offers a wide range of products, including air, hotels, rail, holiday packages, and more. With a...
-
Lead Data Scientist
2 weeks ago
Gurugram, India TBO Full timeLead Data Scientist TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale. The TBO journey began in...
-
Senior Engineer
2 weeks ago
Gurugram, India TBO Full timeSenior Data Engineer TBO–) TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale. The TBO journey...
-
Ass. Manager
2 weeks ago
Gurugram, India TBO Full timeCompany Description TBO is a global platform dedicated to simplifying the travel needs of partners worldwide. Since its inception in 2006, TBO has evolved from a single product air ticketing company into a leading B2A travel portal operating across the Americas, UK & Europe, Africa, Middle East, India, and Asia Pacific. Recently, TBO marked a significant...
-
Apply Now! Assistant Manager Finance
1 day ago
Gurugram, Gurugram, India TBO.COM Full timeJob Description Assistant Manager Finance Location: Gurgaon tbo.com Office Address: Floor 22, Tower C, Epitome Building No. 5, DLF Cyber city, DLF phase 2,Gurgaon - 122002, Haryana, India TBO Travel Boutique Online Group (www.tbo.com) TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world....
-
DataBase2 Administrator
2 weeks ago
Gurugram, India Tek Travels Full timeLocation: Gurgaon Office Address: Floor 22, Tower C, Epitome Building No. 5,DLF Cyber city, DLF phase 2,Gurgaon , Haryana, India TBO Travel Boutique Online Group ) TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the...
-
Customer Success Manager
2 weeks ago
Gurugram, India Unolo Full timeAbout Company Unolo is a fast-growing B2B SaaS company focused on providing innovative field force management solutions to companies and their field executives. With an impressive client roster including industry leaders such as Uber, Adani, Hero, Amul, Reliance, Intel, and NoBroker, we are dedicated to delivering cohesive and efficient work experiences. As...
-
Customer Success Manager
2 weeks ago
Gurugram, India Saksham Wealth Private Limited Full timeCompany Description Saksham Wealth Private Limited is a leading force in investment management, serving corporations, institutions, high-net-worth individuals, and NRIs since 2005. The company specializes in equity and fixed-income advisory, trading, research, investment banking, private investment management, asset management, and private equity. Saksham...