Process Trainer

3 weeks ago


Gurgaon Division, India IGT Solutions Full time

Position : Process Trainer | Content Moderation IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Review content at regular intervals to ensure all updates are incorporated Participate in Internal & External Calibrations Conduct refresher trainings based on TNI Manage Knowledge Check for New Hires & Production Staff KNOWLEDGE, SKILLS, OTHER ABILITIES- Very Strong written and verbal communication skills (English) Customer/ Client Handling Skills Ability to work during all shifts Experience in any product/process/soft skill/up-skilling training 1- 5 years of experience in Training ( line trainer experience can also be considered ) Working Hours : 24 x 7 Shift 9 hours shift with 1 hour break. Work From Office Working Days: 5 Days working in a week Benefits: Rewards & Recognition (Awards & Gifts) Interested candidate can share their cv @ 7042379178


  • Process Trainer

    3 weeks ago


    Gurgaon Division, India IGT Solutions Full time

    Position : Process Trainer | Content Moderation IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business...

  • Process Trainer

    3 weeks ago


    Gurgaon Division, India IGT Solutions Full time

    Position : Process Trainer | Content Moderation IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business...

  • Process Trainer

    4 days ago


    Gurgaon, India nexus consulting solutions Full time

    We are looking for a Process Trainer to join our team and help our agents become proficient in the domestic process. The Process Trainer will be responsible for designing and delivering training programs to ensure that all agents are able to perform their jobs efficiently and effectively. **Responsibilities**: Design, develop, and deliver process training...

  • Process Trainer

    22 hours ago


    Gurgaon, India Abile Manpover solution pvt ltd Full time

    Hiring Process trainer for Mohali location need excellent communication skills plus bpo exp as trainer package upto 5.5Lpa **Job Types**: Full-time, Regular / Permanent **Salary**: ₹35,000.00 - ₹45,000.00 per month **Benefits**: - Flexible schedule - Health insurance - Leave encashment - Life insurance - Provident Fund Schedule: - Rotational...


  • Gurgaon Division, India IGT Solutions Full time

    Position : Process Trainer | Credit Cards IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals...


  • Gurgaon Division, India IGT Solutions Full time

    Position : Process Trainer | Credit Cards IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals...


  • Gurgaon Division, India IGT Solutions Full time

    Position : Process Trainer | Credit Cards IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals...


  • Gurgaon Division, India IGT Solutions Full time

    Position : Process Trainer | Credit Cards IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals...

  • Process Trainer

    2 weeks ago


    Gurgaon, India Three Across Full time

    Position: Process TrainerLocation: Navi MumbaiWorking Days: 5 days a weekCompensation: Up to ₹7 LPABenefits: Cab services providedJoining Period: Within 30 daysKey Responsibilities:- Conduct training sessions for new hires and existing employees to enhance their process knowledge and skills.- Develop and implement training materials, including...

  • Process Trainer

    3 weeks ago


    Pune Division, India Tech Mahindra Full time

    The trainer would be responsible for maintaining the support levels of the Project, its various elements and service as per the defined TATs and operational processes. She/he would be responsible for meeting contact center customers SLAs and would be managing customer engagements and escalations. She/he would also be responsible for strong interlock with...

  • Process Trainer

    3 weeks ago


    Pune Division, India Tech Mahindra Full time

    The trainer would be responsible for maintaining the support levels of the Project, its various elements and service as per the defined TATs and operational processes. She/he would be responsible for meeting contact center customers SLAs and would be managing customer engagements and escalations. She/he would also be responsible for strong interlock with...

  • Process Trainer

    22 hours ago


    Gurgaon, India Teleperformance Full time

    _**Please find the below details**:_ - Training employees on Banking/Credit Card related processes - Should have Good communication skills and facilitation skills. Should have understanding on Trainer KPI’s such as Throughput, FPY (First Pass Yield), TNA (Training Need Analysis), TNI (Training Need Identification) etc. Shift : US Shift timings Work...

  • Process Trainer

    3 weeks ago


    Gurgaon, India Three Across Full time

    - Role: Process Trainer- Location: Gurugram- Experience: Must have International BPO experience as a Process Trainer- Shifts: Rotational shifts & week-offs- Work: From Office- Salary Offered : Upto 7.5 LPA


  • Gurgaon, Haryana, India IGT Solutions Full time

    Position : Process Trainer | Credit CardsIGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals...

  • Process Trainer

    4 weeks ago


    Gurgaon, India Three Across Full time

    Job Title: Training Specialist – RCM Process Location: Gurugram Key Details: Salary: Up to 9.5 LPA Shift Timings: 6:00 PM to 3:00 AM (Fixed) Work Model: Complete work from office, 5 days a week Cabs: Provided both sides Job Summary: We are looking for a skilled Training Specialist with expertise in training professionals on the Revenue Cycle...


  • Gurgaon, India IGT Solutions Full time

    Position : Process Trainer | Credit Cards IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business...

  • Process Trainer

    3 weeks ago


    Gurgaon, India Three Across Full time

    Job Title: Training Specialist – RCM ProcessLocation: GurugramKey Details:Salary: Up to 9.5 LPAShift Timings: 6:00 PM to 3:00 AM (Fixed)Work Model: Complete work from office, 5 days a weekCabs: Provided both sidesJob Summary:We are looking for a skilled Training Specialist with expertise in training professionals on the Revenue Cycle Management...

  • Process Trainer

    4 weeks ago


    Gurgaon, India Three Across Full time

    Job Title:Training Specialist – RCM ProcessLocation:GurugramKey Details:Salary:Up to 9.5 LPAShift Timings:6:00 PM to 3:00 AM (Fixed)Work Model:Complete work from office, 5 days a weekCabs:Provided both sidesJob Summary:We are looking for a skilledTraining Specialistwith expertise in training professionals on theRevenue Cycle Management (RCM) processin the...


  • Gurgaon, Haryana, India IGT Solutions Full time

    Process Trainer | Credit CardsIdeal candidate for this role will lead business operations in a Contact Centre services environment.Key Responsibilities:Ensure successful execution of training needsMeasure program training effectivenessResponsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance...


  • Gurgaon, India IGT Solutions Full time

    Position : Process Trainer | Credit CardsIGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals...