Customer Service Representative
2 weeks ago
Responsible for managing complaints raised by customers (directly or via third parties like Claims Management Companies or solicitors) regarding issues with their Vehicle finance loan. These complaints typically involve concerns aboutcommissionbeyond the interest rate limits set by the Financial Conduct Authority (FCA) &Irresponsible lending practicesThis refers to situations where the finance company may have failed to properly assess whether the customer could realistically afford to repay the loan Key Responsibilities:Complaint Logging: Log all received complaints into the systemwithin 5 working daysof receipt.Complaint Review: Understand the nature of the complaint, including: Allegations of hidden or excessive commission Claims of undisclosed interest rates Concerns about irresponsible lendingInformation Gathering: Retrieve relevant finance agreement details from internal applications Check for any commission arrangements or discretionary commission agreementsCommunication: Respond to the complainant or their representative within the required timeframe Provide clear, transparent information about commission and interest arrangementsDocumentation: Ensure signed Letters of Authority are in place when dealing with third parties
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Customer Service Representative
4 weeks ago
New Delhi, India Apcurated Couture Full timeCompany DescriptionWe suggest you enter details here. Role DescriptionThis is a full-time on-site role for a Customer Service Representative, located in New Delhi. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, providing product information, and ensuring customer satisfaction. The role...
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Customer Service Representative
2 weeks ago
New Delhi, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
3 weeks ago
New Delhi, India LUZO Full timeCompany Description LUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail...
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Customer Service Representative
3 weeks ago
New Delhi, India NetRTech Solutions LLP Full timeJob descriptionCompany DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionThis is a full-time role for a...
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Customer Service Representative
3 weeks ago
New Delhi, India NetRTech Solutions LLP Full timeJob description Company DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionThis is a full-time role for a...
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Customer Service Representative
3 weeks ago
New Delhi, India the EleFant Full timeCompany Description EleFant is India's first Mobile App based toy library that focuses on children's growth and development through toys and books in an affordable and sustainable manner. Our mission is to surprise kids with fun and educational toys to support their overall growth.Role Description This is a full-time on-site role as a Customer Delight...
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Customer Service Representative
4 days ago
New Delhi, India MEENAKSHI SPEECH & HEARING CLINICS PRIVATE LIMITED Full timeJob Title: Telecaller/Customer Service Representative Location: Delhi NCR Job Summary: Meenakshi Speech and Hearing Clinics is seeking an experienced Telecaller/Customer Service Representative to join our team in Delhi NCR. In this role, you will be responsible for handling leads, cold calling, and customer service inquiries. You will also need to have...
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Customer Service Representative
3 weeks ago
New Delhi, India CZARINA Full timeCustomer Service Representative – CzarinaLocation: Delhi, Chattarpur Hills (Hybrid – 3 days WFH, 3 days in-office) Job Type: Flexible Hours, Full-Time⸻About UsCzarina is a luxury resort-wear brand creating timeless, hand-embellished pieces that celebrate individuality, femininity, and confidence. With a global footprint across retail, wholesale, and...
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Customer Service Representative
1 day ago
New Delhi, India WNS Full timeImmediate Requirement - Customer Service Associate (Email Support) | International Airlines Process @ WNSMEGA WALK IN DRIVE AT WNS VIKHROLI ON 7TH NOV (FRIDAY) FROM 12-3PM.Interested candidates must register themselves on this link- https://smrtr.io/vm6tgTo Meet- HR Chinmayi PawaskarWNS Vikhroli- Plant 11, Gate no 4, Godrej & Boyce Compound, Vikhroli West,...
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Customer Service Representative
2 weeks ago
New Delhi, India TalentBridge Full timeShift - Rotational Shift hoursLocation - Vadodara, Gujarat (5 Days On-site)As Call Center Representative, your primary focus is handling inbound phone calls from consumers who are eligible for our client’s products and services as well as phone calls from our client’s program administrators. You will provide web support for online users and will also be...
