Overseas Country Head

1 month ago


New Delhi, India HireBloc Full time
Overview:The Branch Manager plays a key role in overseeing the operations and performance of a specific branch within the organization. They are responsible for ensuring that the branch meets its financial goals delivering exceptional customer service and managing a team of employees. The Branch Manager is essential in driving business growth maintaining strong customer relationships and ensuring operational efficiency.Key Responsibilities:
  • Lead and manage all branch operations and activities
  • Set and achieve sales targets and financial objectives
  • Oversee customer service and maintain high customer satisfaction levels
  • Manage and motivate a team of employees including hiring and training
  • Ensure compliance with company policies and regulations
  • Develop and implement strategies to increase branch profitability
  • Build and maintain strong relationships with customers and business partners
  • Analyze financial reports and take necessary actions to improve performance
  • Monitor and control expenses within the branch
  • Implement and maintain effective security and safety measures
  • Conduct regular performance evaluations and provide feedback to employees
  • Resolve customer complaints and operational issues in a timely manner
  • Collaborate with other branches and departments to achieve overall company objectives
  • Stay updated on industry trends and market conditions
  • Represent the branch in meetings events and with stakeholders
Required Qualifications:
  • Bachelor s degree in Business Administration Finance or related field
  • Proven experience in a managerial role preferably in a similar industry
  • Demonstrated success in achieving sales targets and business growth
  • Strong leadership and decisionmaking skills
  • Excellent communication and interpersonal abilities
  • Solid understanding of financial management and analysis
  • Ability to multitask and prioritize tasks effectively
  • Indepth knowledge of customer service principles and practices
  • Proficiency in using relevant software and applications
  • Ability to work well under pressure and meet deadlines
  • Proven track record of building and maintaining strong customer relationships
  • Understanding of compliance and regulatory requirements
  • Experience in staff management and development
  • Strong problemsolving and conflict resolution skills
  • Flexibility to work extended hours and weekends as needed

prioritization,security measures,flexibility,customer relationship management,financial analysis,customer service,staff management,performance evaluation,software proficiency,relationship building,meeting representation,interpersonal skills,operations management,conflict resolution,interpersonal abilities,regulatory requirements,strategic planning,finance,relationship management,multitasking,team management,decision-making,communication,market analysis,sales,leadership,compliance,sales targets,business administration,financial management,problem-solving,industry knowledge,sales management



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