Manager /Senior Manager Risk Management

6 days ago


Mangalore, India Sun Life Full time

The ideal candidate will be responsible for

  • Drive Operational/Compliance Risk programs for business functions across markets and assist in strengthening the internal control environment
  • Maintain internal control playbooks, risk assessments and establish the quarterly attestation process across the area of responsibility
  • Drive risk assessments related to new business/projects/initiatives within business implement risk management strategies and policies to minimize exposure
  • Identify Operational Risks and be able to provide recommendations on additional controls
  • Drive risk managements programs such as Risk Control Self-Assessments (RCSA) & Process, Risk, Control (PRC) etc.
  • Analyze insurance policies, claims data, and operational processes to identify potential risks and vulnerabilities
  • Monitor industry trends and regulatory changes to ensure compliance and update risk management practices accordingly.
  • Undertake independent management testing engagements/thematic reviews as required, in assessing the effectiveness of key controls across various processes; ensuring adherence with laid down processes & regulatory requirements
  • Collaborate with key business operations value streams of New Business, underwriting, claims, and services teams to integrate risk management principles into daily operations
  • Design and maintain metrics to quantify potential losses and evaluate risk mitigation efforts
  • Provide training and guidance to staff on risk management best practices
  • Assist in the development of business continuity and disaster recovery plans
  • Participate in audits and regulatory examinations related to risk management
  • Prepares a variety of Delivery Reports / Committee (monthly/quarterly updates) for various levels of management
  • Track/Monitor Risk Issues and Management Action plans


People Management

  1. Setting up of a new team and inspire and motivate team members
  2. Display integrity and composure while dealing with multiple senior stakeholders & functional leaders
  3. Solve problems and analyze issues & build insightful story telling for driving improvements
  4. Drive results through seamless & timely service delivery
  5. Communicate powerfully and prolifically
  6. Build relationships & diverse, equitable and inclusive teams


Preferred Qualifications:

Master's degree in a relevant field 7-14 years with experience in risk management, preferably in the insurance industry

A recognized professional accounting designation (e.g. CPA/CA, CIA etc.is preferred).

  1. Familiarity with risk management frameworks and methodologies. Professional certifications such as ARM (Associate in Risk Management) or CRMP (Certified Risk Management Professional) will be valued.
  2. Experience with risk management software and tools (e.g. Archer)
  3. Understanding of insurance operations processes & value streams
  4. Proficiency in data analysis and assessment of statistical reports
  5. Knowledge of insurance operations, products, and regulatory environment

Ability to translate legislation and regulations into business impacts, compliance elements and regulatory risks

Ability to operate in a deadline-focused environment


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