Booking & Front Desk Manager

6 hours ago

Gurugram, India The Clay Company Full time

Company DescriptionThe Clay Company is a ceramics studio based in New Delhi and Gurugram, specializing in pottery classes and small batch ceramics for retail and hospitality. The company has a strong focus on creativity, inclusivity, and delivering exceptional experiences to its customers. With a team of like-minded individuals, The Clay Company aims to create beautiful and meaningful pieces that reflect craftsmanship and joy.Role DescriptionThis is a full-time on-site role for the Bookings & Front Desk Manager at The Clay Company in Gurugram. ResponsibilitiesWelcome and assist walk-in customersManage bookings for classes & workshopsHandle phone calls, WhatsApp inquiries, and basic follow-upsMaintain schedules, customer records, and front desk operationsProvide excellent customer service and support daily studio activitiesQualifications Basic computer literacyGood English (written & verbal)Strong phone-handling & customer-handling skillsWarm, professional communication styleExperience in customer service/front desk roles is a plusJoin a creative, friendly workspace at one of NCR’s leading pottery studios

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