Special Initiatives Consultant

2 weeks ago

Kannur, India Outsized Full time

At Outsized, we match clients in financial services and management consulting to high quality independent consultants and boutique/specialist firms for the execution of their key projects.Our client, a Global consulting firm, is seeking a Special Initiatives consultant responsible for optimizing, re-engineering, and implementing new initiatives within the Acquiring & Cash Management team. This role requires expertise in process analysis, automation, compliance alignment, and stakeholder coordination to drive operational efficiency, enhance customer experience, and support business growth.This is a 12-month contractual opportunity in Riyadh, KSA.Key Responsibilities : 1. Process Optimization :- Conduct end-to-end analysis of merchant onboarding, transaction processing, reconciliation, and settlements to identify inefficiencies.- Streamline operational workflows across acquiring, risk, compliance, and finance teams.- Identify and implement automation opportunities in merchant servicing, reporting, and reconciliation.- Develop dashboards and KPIs to track and monitor operational effectiveness.2. Process Re-engineering :- Redesign the merchant underwriting process to improve risk assessment and approval speed.- Enhance merchant integration with the banks acquiring platform (APIs, payment gateways, etc.).- Improve merchant payout processes for faster, error-free settlements.- Review and refine fee structures and billing processes for transparency and efficiency.- Implement advanced risk monitoring tools for fraud detection and compliance adherence.3. Implementation of New Initiatives :- Lead the rollout of new payment solutions such as Soft POS, QR-based payments, and alternative acquiring models.- Support the launch of self-service digital platforms for merchant onboarding and servicing.- Work closely with technology teams to enhance system capabilities and improve the merchant experience.- Develop training materials and operational manuals for new processes and initiatives.- Ensure compliance with regulatory changes affecting acquiring and cash management.Key Skills & Qualifications :Experience : 10+ years in merchant acquiring, payments, cash management, or process optimization roles in banking or fintech.Technical Knowledge : Strong understanding of payment processing, merchant acquiring models, settlement cycles, and reconciliation.Process Improvement : Hands-on experience with Lean, Six Sigma, or other process optimization methodologies.Regulatory Awareness : Knowledge of AML, KYC, PCI-DSS, and other compliance requirements.Project Management : Proven ability to lead and execute initiatives independently.Analytical Thinking : Strong data-driven decision-making skills.Collaboration & Communication : Ability to work across departments and present findings effectively. (ref:iimjobs.com)

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