Sr Key Account Specialist-India

3 weeks ago

Chennai, India Kennametal Full time

Summary

The Area Sales Manager (ASM) is responsible for overseeing sales operations within a designated geographic area. This role involves managing Key Accounts directly and a team of Key Account specialists, developing and executing sales strategies, and driving revenue growth through customer acquisition and retention. The ASM is also responsible for achieving sales targets, building and maintaining strong relationships with key clients, and ensuring customer satisfaction.

Key Responsibilities

Develop and implement sales strategies to achieve revenue targets and growth in the assigned region. Monitor and analyze market trends, customer needs, and competitor activities to identify opportunities for growth. Lead, motivate, and manage a team of sales representatives to achieve individual and team sales goals. Conduct regular team meetings to review performance and provide feedback. Provide coaching, training, and performance feedback to team members to enhance their skills and productivity. Build and maintain strong, long-term relationships with key customers and prospects. Address customer issues and concerns promptly, ensuring high levels of satisfaction and loyalty. Collaborating with cross-functional teams to ensure support to meet customer expectations. Share market insights and customer feedback with internal teams to improve products and services. Conduct regular market analysis to identify trends, customer needs, and competitive landscape. Prepare sales reports, forecasts, and performance analysis for the management To manage customer accounts payable and ensure on-time collection

Education: Engineer, Postgraduate degree in Business Preferred

Experience:

An engineering graduate in Mechanical OR Industrial Production with min. 12+ years of experience in Sales / Application, preferably metal cutting products and working in a technical manufacturing environment. Should be Competent in understanding and communicating all product and technical information. Able to assess customer needs competently. A computer literate with good presentation skills and lot of drive/energy to bring co-ordination and cohesiveness amongst all functions to implement the decided strategies and achieve sales plan. Strong administrative/communication skills. Should be willing to travel extensively. Should be willing to work with cross functional teams to meet customer needs

Equal Opportunity Employer

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