Walk-In Drive for Retail Branch Banking | Ghaziabad, Uttar Pradesh | 11-Oct-24

1 month ago

Ghaziabad, India HDFC Bank Limited Full time

Interview Date: 11-Oct-24

Timings: 10:30 AM - 2:00 PM

Venue: HDFC Bank Ltd, G-2&3, Windshor Park Vaibhav Kand-5, Indirapuram, Ghaziabad

Role: Personal Banker- NRI, Preferred RM, Branch Manager


Job Name: Branch Manager

Responsibilities:

  • Lead a result-oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management, Operation and risk.
  • Own all branch-banking objectives and overall branch supervision, ensure achievement of overall Branch Targets by generating business and cross sales
  • Key Customer Relationship Management & supervision of all High-Net-Worth customer programs
  • Ensure all components of the branch sales model function as per design
  • Complaints Handling


Job Name: Personal Banker - NRI

Responsibilities:

  • Identify existing branch customers who meet Classic program criteria and flag them on the system to upgrade these customers under the program •
  • Acquire new customers who meet product criteria and flag them on the system
  • Regularly interact with the customer to build relationships and understand the profile
  • Achieving MTD and YTD Revenue Targets
  • Enhance the value/book size of the given portfolio


Job Name: Preferred Relationship Manager

Responsibilities:

  • Responsible for including HNI customers into the Preferred programme and offering them a superior customer experience to enhance the profitability of the relationship by increasing the relationship size
  • Liaising with PB/ Preferred RM to flag eligible customers form Classic/ Preferred portfolio
  • Maintain the overall quality / hygiene parameters of the portfolio
  • Cross selling products of the bank based on the customer need
  • Advisory services to be offered based on the requirement in coordination with PBG
  • Look for opportunities to cross sell any other product of the Bank, to ensure that HDFC Bank is a one stop shop & solution for all banking needs of the Preferred Customer



Desired candidate profile

  • Any Graduate / Post Graduate
  • Sales and Influencing Skills
  • Banking Product & Process Knowledge
  • Knowledge of Competition & Current trends in financial Industry
  • Excellent communication skills

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