Senior Quality Assurance Engineer

Job Family : QA Engineering.Position Title : Senior Quality Assurance Engineer.Job Purpose : The Senior Quality Assurance Engineer ensures the quality, performance, and reliability and loyalty platforms by leading the design and execution of automated, performance, and manual testing strategies across backend and frontend systems.This role partners closely with development, DevOps, and product teams to enhance system stability, accelerate delivery pipelines, and promote a culture of continuous quality improvement.The Senior QA Engineer will mentor junior testers, drive automation maturity, and serve as a subject matter expert for testing best practices, tooling, and CI/CD integration.Essential Job Results : - Leads efforts to validate, automate, and optimize the reliability, accuracy, and performance of enterprise applications and integrations.- Drives end-to-end test strategy, ensures test coverage across environments, and proactively identifies quality gaps.- Improves testing efficiency by integrating automated suites into build pipelines, enhancing observability, and supporting cross-functional Agile delivery.Duties May Include The Following : - Leads the design and implementation of UI, API, and performance testing frameworks using tools such as Cypress, Pactum JS, Postman, and SauceLabs.- Develops reusable, maintainable automated test suites for regression, integration, and functional testing.- Conducts performance and load testing using JMeter or K6 to evaluate system scalability and identify bottlenecks.- Implements and monitors CI/CD-integrated test automation pipelines using Jenkins or GitHub Actions, ensuring test coverage across environments.- Performs cross-browser, responsive, accessibility, and visual testing to ensure consistent user experiences across devices and browsers.- Collaborates with design and front-end teams to validate UI alignment and interactions using Figma and modern design systems.- Executes and maintains manual test plans and test cases where automation is not feasible; ensures full coverage for business-critical workflows.- Conducts device and web-view testing for mobile and hybrid web applications.- Defines and enforces testing standards, ensuring alignment with QA best practices, security, and compliance requirements.- Reviews and improves test cases authored by other QA engineers; leads peer reviews and automation code reviews.- Collaborates with developers and system analysts to reproduce, analyze, and verify defect fixes using Jira (and Xray for test management).- Validates backend and batch processes (e., point accrual, redemption, member billing) for accuracy and performance.- Mentors junior QA engineers in automation tools, Agile QA methods, and test analysis techniques.- Contributes to continuous improvement initiatives enhancing automation coverage, test data management, and pipeline efficiency.- Maintains QA dashboards, tracks metrics, and communicates testing progress and risks to stakeholders.- Ensures sensitive business information is handled with the highest confidentiality and compliance.Additional Responsibilities : - Leads performance benchmarking and capacity testing efforts designs, executes, and analyzes performance test scenarios to evaluate system throughput, latency, and resource utilization across environments.- Collaborates with developers and DevOps to optimize scalability and response times.- Expands and maintains end-to-end UI and API automation coverage builds advanced automated testing frameworks using Cypress and Pactum JS, integrates automated validations into CI/CD pipelines, and ensures consistent regression coverage for all critical user flows.Experience : - 5 to 6 years of professional experience in software quality assurance, including both manual and automated testing for web, API, and backend systems.- Proven experience leading QA planning, automation implementation, and testing strategy within Agile software development teams.Education : - Bachelors Degree in Computer Science, Information Technology, or related field; or an equivalent combination of education and relevant experience.Required Skills : - Strong proficiency in UI automation frameworks (Cypress, Selenium, or equivalent).- Advanced API testing using Postman and Pactum JS.- Hands-on performance testing and analysis using JMeter or K6.- Familiarity with SauceLabs for cross-browser and device testing.- Proficiency in version control systems such as GitHub or Bitbucket.- Strong understanding of CI/CD pipelines build validation, smoke testing, regression triggers.- Working knowledge of Agile ceremonies and sprint-based QA workflows.- Demonstrated experience with unit, integration, regression, and end-to-end testing.- Exposure to responsive design, accessibility, and visual regression testing tools.- Familiarity with Jira, Xray, and Agile project management tools.- Experience with Figma for validating design implementation accuracy.- Excellent problem-solving and debugging skills across web, API, and data layers.- Effective communication, collaboration, and documentation skills.Strong Plus : - Experience testing Adobe Experience Manager as a Cloud Service (AEMaaCS) applications and integrations.- Hands-on experience using visual regression testing tools.- Knowledge on SQL for backend data validation and batch process testing.Accountability : - Operates with minimal supervision, owning QA deliverables from planning through release.- Ensures comprehensive test coverage, maintains QA metrics, and proactively mitigates risks.Leadership : - Acts as a mentor and technical lead within the QA team.- Guides others in automation strategy, test design, and best practices.- Promotes a culture of quality and continuous learning.Knowledge : - Possesses deep functional and technical understanding of QA tools, automation frameworks, and system integration principles.- Keeps current with emerging technologies, frameworks, and testing methodologies relevant to cloud-native applications. (ref:hirist.tech)