Customer Service Representative
1 day ago
The Customer Service Representative will be responsible for delivering exceptional customer support by managing inquiries with professionalism, accuracy, and empathy. The role involves addressing and resolving customer concerns promptly, maintaining detailed documentation of interactions, and collaborating with internal teams to ensure a seamless customer experience.Key Responsibilities- Manage customer inquiries through various communication channels with professionalism and courtesy - Provide accurate information and timely resolution to customer issues - Document customer interactions and feedback in CRM systems - Identify and escalate complex issues to the appropriate departments when necessary - Collaborate with cross-functional teams to improve service delivery and customer satisfaction - Identify opportunities for process and service improvements - Maintain a positive, customer-focused attitude in all interactionsQualifications- Proven customer service skills, including managing inquiries, resolving complaints, and ensuring customer satisfaction - Strong communication and interpersonal skills to effectively interact with diverse clients - Proficiency in CRM systems, documentation, and data entry - Excellent problem-solving and critical-thinking abilities - Adaptability and flexibility in a fast-paced, remote work environment - Experience with remote communication tools and technologies (e.g., Zoom, Teams, Slack) is an advantage - High school diploma or equivalent required; college education preferred - Previous customer service experience is preferred but not mandatory - Excellent English communication skills are mandatory - Experience working with US or Canadian processes is an asset - Background in logistics or the automotive sector is a plus
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Customer Service Representative
4 weeks ago
New Delhi, India Apcurated Couture Full timeCompany DescriptionWe suggest you enter details here. Role DescriptionThis is a full-time on-site role for a Customer Service Representative, located in New Delhi. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, providing product information, and ensuring customer satisfaction. The role...
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Customer Service Representative
3 weeks ago
New Delhi, India LUZO Full timeCompany Description LUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail...
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Customer Service Representative
2 weeks ago
New Delhi, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
3 weeks ago
New Delhi, India NetRTech Solutions LLP Full timeJob descriptionCompany DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionThis is a full-time role for a...
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Customer Service Representative
3 weeks ago
New Delhi, India NetRTech Solutions LLP Full timeJob description Company DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionThis is a full-time role for a...
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Customer Service Representative
3 weeks ago
New Delhi, India the EleFant Full timeCompany Description EleFant is India's first Mobile App based toy library that focuses on children's growth and development through toys and books in an affordable and sustainable manner. Our mission is to surprise kids with fun and educational toys to support their overall growth.Role Description This is a full-time on-site role as a Customer Delight...
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Customer Service Representative
4 days ago
New Delhi, India MEENAKSHI SPEECH & HEARING CLINICS PRIVATE LIMITED Full timeJob Title: Telecaller/Customer Service Representative Location: Delhi NCR Job Summary: Meenakshi Speech and Hearing Clinics is seeking an experienced Telecaller/Customer Service Representative to join our team in Delhi NCR. In this role, you will be responsible for handling leads, cold calling, and customer service inquiries. You will also need to have...
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Customer Service Representative
3 weeks ago
New Delhi, India CZARINA Full timeCustomer Service Representative – CzarinaLocation: Delhi, Chattarpur Hills (Hybrid – 3 days WFH, 3 days in-office) Job Type: Flexible Hours, Full-Time⸻About UsCzarina is a luxury resort-wear brand creating timeless, hand-embellished pieces that celebrate individuality, femininity, and confidence. With a global footprint across retail, wholesale, and...
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Customer Service Representative
1 day ago
New Delhi, India WNS Full timeImmediate Requirement - Customer Service Associate (Email Support) | International Airlines Process @ WNSMEGA WALK IN DRIVE AT WNS VIKHROLI ON 7TH NOV (FRIDAY) FROM 12-3PM.Interested candidates must register themselves on this link- https://smrtr.io/vm6tgTo Meet- HR Chinmayi PawaskarWNS Vikhroli- Plant 11, Gate no 4, Godrej & Boyce Compound, Vikhroli West,...
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Customer Service Representative
1 week ago
New Delhi, India TalentBridge Full timeShift - Rotational Shift hoursLocation - Vadodara, Gujarat (5 Days On-site)As Call Center Representative, your primary focus is handling inbound phone calls from consumers who are eligible for our client’s products and services as well as phone calls from our client’s program administrators. You will provide web support for online users and will also be...