Voice Support Specialist

Cisco Voice Solutions Support SpecialistThe role of a support specialist in Cisco Unified Contact Center Enterprise (UCCE) is to provide technical assistance and guidance for the successful implementation, maintenance, and optimization of Cisco UCCE solutions.

Senior Technical Lead: Voice Network SupportThis is a challenging role that requires strong technical expertise, excellent communication skills, and the ability to work in a 24/7 business support environment.Cisco Expertise: Strong knowledge of Cisco ICM/CCMP/CVP/CUIC, MACD creation, and troubleshooting.VOIP Protocols: In-depth understanding of SIP, H.323,...

Job DescriptionWe are seeking a skilled SCCM and Intune specialist to fill a key role in our organization.The ideal candidate will have experience in designing and deploying medium to large scale SCCM environments, managing Windows 10 images lifecycle, and maintaining all managed devices secure by patching various OS-es and applications.The specialist will...

Job Title: Customer Support SpecialistAbout the Role:This is a customer-facing role where you will interact with customers via phone or email to resolve their queries and issues in a timely and professional manner.Key Responsibilities:To communicate effectively with customers through voice interactions.To resolve customer inquiries and issues in a prompt and...

Job Title: Voice Data SpecialistsData Collection Project for Remote WorkersWe are looking for skilled professionals to participate in a remote data collection project. This task involves recording short phrases with names in various environments using a mobile app.This is a flexible, independent opportunity that can be completed at your convenience.The main...

Job TitleA dedicated Machine Learning Specialist is required to work on developing and refining AI models for voice synthesis, speech recognition, and/or voice transformation.Key Responsibilities:Design, develop, and fine-tune deep learning models for voice synthesis (e.g., TTS, voice cloning).Implement and optimize neural network architectures such as...

Recording SpecialistWe are seeking a recording specialist to participate in a voice recording project.Record short phrases with names in different environments using our iOS app.Each phrase will be recorded three times per distance per environment.Requirements:iOS device (iPhone)Reliable internet connection.Follow the structured recording process.Use a...

Help Desk Specialist Job SummaryAs a Help Desk Associate, you will be the primary point of contact for users across global regions.This role is ideal for individuals with strong technical support skills and excellent communication abilities in multiple languages.Provide multilingual customer support via phone, chat, and emailTroubleshoot mobile device and...

Customer Service PositionWe are seeking experienced and energetic professionals to support our clients in a voice process setting.The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.Main Responsibilities:Handle...

Job DescriptionWalk in for international voice process assignments. As a Voice Analyst, you will be responsible for managing the process of obtaining broker price opinions (BPOs) from real estate agents and clients.BPO is a crucial role that involves working with internal teams to ensure timely and accurate completion of BPO reports. Key responsibilities...