Work Force Management

2 weeks ago

Bengaluru, India Demographic HR Services Full time
Work Force Management - RTA Manager, Planning & Scheduling Manager Required for Bangalore

Exciting Career Opportunity Alert

Are you a

WFM Expert

with a passion for

RTA (Real-Time Adherence) ,

Planning , and

Scheduling ? If you have a track record in optimizing workforce operations globally,

we want YOU

to join our high-performance team

Position:

WFM Manager (RTA, Planning & Scheduling)Location:

BangaloreWork Week:

5 Days (US Shift - Night )Salary:

₹14 LPAQualification:

Graduate (Mandatory)Exciting Growth + 25-30% Hike on Last Drawn CTCWe’re Looking for YOU if You Specialize in:1️⃣

RTA (Real-Time Adherence)2️⃣

Planning & Scheduling3️⃣

WFM - Planning, Scheduling & Forecasting

If you have

Managerial or DM experience

in

WFM

and a passion for

optimizing processes , this is your chance to

shine

with us ✨

What You’ll Be Doing:Develop & execute

global WFM strategies for outstanding outcomes across contact centers.Lead WFM/WFO activities

for high-scale projects, including

shared services contact centers .Collaborate with

business leaders

to create

strategic workforce plans

and key metrics.Provide

executive-level insights

to guide critical business decisions.⚙️

Streamline

workforce processes, optimizing both

efficiency

&

user experience .Lead,

mentor , and

align

teams to achieve goals and drive success in a fast-paced environment.

What We’re Looking For:8+ years

of leadership experience in

global workforce planning

or

operations management .Expertise in

capacity planning ,

forecasting , and

scheduling .Hands-on experience with

WFM platforms

(e.g.,

NICE IEX ,

Aspect ,

Teleopti ,

Verint ).Strong analytical ,

organizational , and

project management

skills.Proven ability to excel in

time-sensitive ,

dynamic environments .Proficient in

MS Excel & PowerPoint

with a willingness to work

North American hours .

Why This Opportunity Rocks:Massive Career Growth

– Take your professional journey to new heights25-30% Hike

on your

Last Drawn CTC

– Your experience deserves to be rewardedWork on

high-impact global projects

and make a real differenceBe part of a

high-energy, collaborative team .Competitive

salary , amazing

growth potential , and

benefits How to Apply:Apply now by filling out the form below:Application FormOr WhatsApp (NO CALLS) your CV to:

8750557705 / 7836850555Alternatively, send your CV to:

Ready to

lead ,

optimize , and

transform

workforce management at a

global level ? Apply now and take the next step in your

WFM career ✨

#WFM #Hiring #CareerOpportunity #WorkforceManagement #RTA #PlanningScheduling #GlobalWorkforce #OperationsManagement #Leadership #JobOpening #Bangalore #Hyderabad #GrowthOpportunity #25to30PercentHike #ApplyNowThis version incorporates more dynamic symbols and emojis to grab attention, highlight key points, and make the post stand out in LinkedIn feeds ✨

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